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Developing world class commissioning competencies in care services in England

The role of the service improvement agency

Bibliographic Data

ID12288342
AuthorsMichelle Cornes (0000-0001-5445-8592, King's College London, corresponding author), Jill Manthorpe (0000-0001-9006-1410, King's College London), Peter Huxley (0000-0001-5152-8030, Swansea University), Paul Waddington (Birmingham City University), M Stevens (0000-0002-2023-8564, King's College London), Sherrill Evans (Swansea University)
Year2009
Volume18
Issue3
Pages249-56
Publication date2009-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth & Social Care in the Community (JOURNAL)
Journal identifiersISSN: 0966-0410 • E-ISSN: 1365-2524
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1365-2524.2009.00889.x
PMID20039967
OpenAlexW2139387321
LanguageEN
Citations received1
References cited6

This article provides an insight into the support needs of health and social care commissioners seeking to develop world class commissioning competencies and the role of service improvement agencies in meeting these needs. Reporting findings from the evaluation of one service improvement agency based in England, we focus on the 'improvement supports' (the products and services) that were delivered by the 'Care Services Improvement Partnership' through its 'Better Commissioning Programme'. In-depth interviews were carried out with 25 care commissioners (n = 25) exploring how the Programme was used in their day to day work, its perceived value and limitations. Given the lack of employer-led training and induction we conclude that service improvement agencies play an important role in developing commissioners' skills and competencies. However, we suggest that achieving world class commissioning may depend on a more fundamental rethink of commissioning organisations' approaches to learning and development

Agency (philosophy · Business · Class (philosophy · General partnership · Medical education · Political science · Project commissioning · Public relations · Publishing · Service (business · Sociology · World class · Engineering · Healthcare innovation and challenges · Interprofessional Education and Collaboration · Medicine · Nursing · Social Work Education and Practice · Marketing

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Citation velocityhistorical
Highly citedNo

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