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Community pharmacy role in children’s health in England

Experiences and opinions of parents and young people

Bibliographic Data

ID12288938
AuthorsAsia N Rashed (0000-0003-1313-0915, Institute of Pharmaceutical Science King's College London London UK, corresponding author), Nadiya Mohamud (Institute of Pharmaceutical Science King's College London London UK), Alexander Lam (0000-0001-7734-0087, Institute of Pharmaceutical Science King's College London London UK), Hanaa Hamadallah (Institute of Pharmaceutical Science King's College London London UK), David Terry (0000-0002-1969-8002, Academic Practice Unit Life & Health Sciences Aston University Birmingham UK), Stephen Tomlin (0000-0003-0518-1077, Pharmacy Department Great Ormond Street Hospital for Children NHS Foundation Trust London UK)
Year2022
Volume30
Issue6
Pages2362-2371
Publication date2022-03-21
Open AccessYes
TypeARTICLE
VenueHealth & Social Care in the Community (JOURNAL)
Journal identifiersISSN: 0966-0410 • E-ISSN: 1365-2524
PublisherWiley (PUBLISHER • GB)
DOI10.1111/hsc.13786
PMID35315159
OpenAlexW4220860582
LanguageEN
References cited23

Little is known about the reason behind the underutilisation of community pharmacy (CP) for children. This study explored the experiences, barriers and recommendations of parents/carers and young people regarding their use of CP services for children. Two-stage facilitated, structured, audio-recorded interviews were conducted at each of four CPs in London, England, between May and November 2019 [1 month in each CP]. Parents/carers or young persons (aged 16-18 years) who visited CP for a child-related matter were invited to participate. Interviews were transcribed verbatim. Data were analysed both quantitatively and qualitatively, using thematic analysis to identify themes. In total, 249 (58.2% of 428 eligible) customers agreed to participate and completed the two interviews. Out of these, 82.3% (205/249) reported positive experiences with the CP. The general practitioner (GP) was the preferred healthcare provider for minor ailments (44.6%,111/249), while 35.7% (89/249) would choose CP. Eighty-two participants (33%) visited an Emergency Department in the last 12 months, with 13.4% (11/82) of them visited for cold and cough reasons. Where a child was present with parents/carer (128/249), there was a low level of interaction between children and pharmacists (13.3%, 17/128). Lack of awareness about the CP services provided for children and privacy were among the barriers identified by participants. Advertising of CP services and creating a child-friendly environment were recommendations suggested by participants. The findings of this paper show that CP remains an underutilised health service for children by parents/carers and young persons. More work is needed to increase public awareness of the roles of CP in children's health and well-being

Family medicine · Minor (academic · Qualitative research · Thematic analysis · Antibiotic Use and Resistance · Medicine · Pharmaceutical Practices and Patient Outcomes · Pharmaceutical studies and practices · Psychology · Pharmacy

  • Using thematic analysis in psychology

    Open Access•Braun, Virginia Braun et al.•Qualitative Research in Psychology•2006

Highly citedNo

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