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The complementarity norm

Service provision by the welfare state and voluntary organisations in Sweden

Bibliographic Data

ID12290263
AuthorsLena Dahlberg (0000-0002-7685-3216, Sheffield Hallam University, corresponding author)
Year2006
Volume14
Issue4
Pages302-310
Publication date2006-03-23
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth & Social Care in the Community (JOURNAL)
Journal identifiersISSN: 0966-0410 • E-ISSN: 1365-2524
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1365-2524.2006.00621.x
PMID16787481
OpenAlexW2080904181
LanguageEN
Citations received10
References cited32

Previous research has shown that different providers of social welfare tend to provide complementary services at a local level, but that there is no complete task specialisation. This means that elements of complementarity theory are challenged, especially the so-called 'principle of matching', i.e. that actors only undertake tasks which match their characteristics. The aim of the present study was to explore complementarity between Swedish local authorities and voluntary organisations in their support for relatives of older people. Interviews were carried out with 55 politicians, civil servants and representatives of voluntary organisations drawn from four municipalities. These municipalities were selected from a sampling frame that ensured representation of different combinations of high and low levels of voluntary and statutory services. Qualitative analysis of interview transcripts showed that, while local authorities are seen as responsible for the support for relatives, voluntary organisations are expected to be complementary, offering 'the icing on the cake', i.e. social support and activities which are regarded as less demanding. Overall, substantial support for a norm of complementarity was found. It is argued that, if those who are active in social policy and voluntary work at a local level agree with the ideal of complementarity, this will influence their wish to arrange activities and services. Therefore, the complementarity norm - rather than the principle of matching - influences the outcome in terms of service provision

Business · Complementarity (molecular biology · Economics · Management · Norm (philosophy · Political science · Public economics · Public relations · Social Welfare · Statutory law · Turnover · Welfare · Geriatric Care and Nursing Homes · Healthcare innovation and challenges · Law · Public Administration · Social Policy and Reform Studies · Social Work

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Unique citing works10
Citations per year0,59
Citation span2009 - 2024 (16)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 10

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