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A comparison of service quality at major container ports

Implications for Korean ports

Bibliographic Data

ID12295387
AuthorsMyungShin Ha (Pukyong National University, corresponding author), Myung-Shin Ha
Year2003
Volume11
Issue2
Pages131-137
Publication date2003-04-23
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Transport Geography (JOURNAL)
Journal identifiersISSN: 0966-6923 • E-ISSN: 1873-1236
PublisherElsevier BV (PUBLISHER)
DOI10.1016/s0966-6923(02)00069-8
OpenAlexW2017630757
LanguageEN
Citations received6
References cited11

Business · Container (type theory · Operations management · Port (circuit theory · Quality (philosophy · Service (business · Service quality · Test (biology · Transport engineering · Customer Service Quality and Loyalty · Engineering · Maritime Ports and Logistics · Outsourcing and Supply Chain Management · Marketing

  • Key factors of container port competitiveness

    Open Access•Adam Kaliszewski, Arkadiusz Kozłowski et al.•Marine Policy•2020

  • Understanding core determinants in LNG bunkering port selection

    Open Access•Min‐Ho Ha, Min-Ho Ha et al.•Marine Policy•2023

  • Geopolitical and competition analysis

    Open Access•Andrea Rodríguez, M Andrea Rodríguez et al.•Journal of Transport Geography•2025

  • An application of brand personality dimensions to container ports

    Open Access•Sedat Baştuğ, Gül Denktaş Şakar et al.•Journal of Transport Geography•2019

  • The changing tides of port geography (1950–2012)

    Open Access•Adolf K Y Ng, Cesar Ducruet•Progress in Human Geography•2014

  • The Geographical Connectedness of Chinese Seaports With Foreland Markets

    Open Access•James Jixian Wang, Adolf K Y Ng•Tijdschrift voor Economische en…•2011

  • Measuring Service Quality

    Open Access•J Joseph Cronin, Steven A Taylor•Journal of Marketing•1992

  • A geographer's analysis of hub-and-spoke networks

    Open Access•Morton E O’kelly•Journal of Transport Geography•1998

  • Concentration and load centre development in the European container port system

    Open Access•Theo E Notteboom, Theo Notteboom•Journal of Transport Geography•1997

  • A Multistage Model of Customers' Assessments of Service Quality and Value

    Ruth N Bolton, James H Drew•Journal of Consumer Research•1991

Unique citing works6
Citations per year0.4
Citation span2011 - 2025 (15)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 6

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