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The Effect of Web-based Training on Hospitality Students’ Internship Learning

Bibliographic Data

ID12320206
AuthorsCheng-Jui Tseng (Department of Leisure and Recreation Management, Asia University 41354 , Taichung, Taiwan, corresponding author), Ya-Hui Kuo (0000-0003-3326-7425, Department of Business Administration, Chang Shiu University , Taiwan)
Year2013
Volume16
Issue3
Pages495-503
Publication date2013-11-01
Open AccessYes
TypeARTICLE
VenueThe Anthropologist (JOURNAL)
Journal identifiersISSN: 0972-0073 • E-ISSN: 2456-6802
PublisherKamla Raj Enterprises (PUBLISHER)
DOI10.1080/09720073.2013.11891375
OpenAlexW2189024689
LanguageEN
Citations received1
References cited3

The hotel industry is operating in a highly competitive environment. For tourist hotels, one of the best ways to enhance the competitiveness is to provide immediate and effective interns training. Through the webbased computer assisted learning, intern students’ training costs can be substantially reduced. In this study, the researchers evaluated “learning motivation”, “learning attitude”, and “learning effectiveness” of test subjects that were selected from hotel service interns working in the food catering department of international tourist hotels. In this experiment, the researchers taught them how to follow the correct service procedures using three different teaching methods, namely expository teaching, computer-aided training, and web-based training. The researchers then utilized ANOVA and step-wise regression approach to analyze and consolidate the learning results. This study addressed the issue of introducing web-based training to hotel’s intern students. Thereafter, the researchers studied the actual effects once the hotel introduced web-based computer assisted instruction, to confirm whether or not it can enhance the learning effectiveness of intern students

Business · Hospitality · Hospitality industry · Internship · Mathematics education · Medical education · Multimedia · Service (business · Test (biology · Tourism · Training (meteorology · Computer Science · Educational Games and Gamification · Innovations in Educational Methods · Medicine · Online and Blended Learning · Psychology · Marketing

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Citations per year0.08
Citation span2014 - 2014 (1)
Highly citedNo

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