The influence of information ecology on e‐commerce initiatives

Bibliographic Data

ID12420306
AuthorsBrian Detlor (0000-0002-4671-2340, McMaster University, corresponding author)
Year2001
Volume11
Issue4
Pages286-295
Publication date2001-10-01
Open AccessYes
TypeARTICLE
VenueInternet Research (JOURNAL)
Journal identifiersISSN: 1066-2243 • E-ISSN: 2054-5657
PublisherEmerald Publishing Limited (PUBLISHER • GB)
DOI10.1108/10662240110402740
OpenAlexW1967934516
LanguageEN
Citations received2
References cited6

This paper explores the influence of an organization’s information ecology, or internal information environment, on a firm’s electronic commerce initiatives and plans. To investigate this problem area, results are reported from a recent case study investigation on the adoption and use of a specific e‐commerce initiative – namely a corporate portal – by 20 participants at a large Canadian company. Data collection involved semi‐structured interviews and field observations, while analysis comprised a variant form of grounded theory. Factors of the information ecology influencing portal utilization are identified. From these, implications are drawn to e‐commerce solutions in general. Specific recommendations include the need to create a democratic steering committee to oversee the development of e‐commerce solutions, gain support of upper management, and market and train organizational workers on the functionality and strategic importance of a company’s e‐commerce initiatives and plans

Business · Democracy · Economics · Environmental resource management · Field (mathematics · Field research · Knowledge management · Management · Organizational structure · Political science · Public relations · Sociology · Computer Science · Digital Marketing and Social Media · Knowledge Management and Sharing · Technology Adoption and User Behaviour · Ecology · Marketing

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