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An empirical study of Internet usage and difficulties among medical practice management in the UK

Bibliographic Data

ID12420727
AuthorsDebra Howcroft (0000-0002-9489-9947, University of Salford, corresponding author), Nathalie Mitev (0000-0003-2685-1308)
Year2000
Volume10
Issue2
Pages170-181
Publication date2000-05-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternet Research (JOURNAL)
Journal identifiersISSN: 1066-2243 • E-ISSN: 2054-5657
PublisherEmerald Publishing Limited (PUBLISHER • GB)
DOI10.1108/10662240010322957
OpenAlexW2088741495
LanguageEN
Citations received1
References cited18

Considers the use of information technology in the UK National Health Service (NHS) as the government pledges to connect every doctor or general practitioner (GP) to the NHS’s information superhighway by the year 2002. This paper uses a case study of a particular UK health authority as a vehicle to illustrate the complexity of the social and technical considerations surrounding this issue. At a grass roots level, the adoption and diffusion of information technology within general practices (surgeries or groups of GPs) is highly varied and there are huge contrasts in the levels of commitment to information management. Within the case study this is evident on an individual level, in that some GPs enthuse about technology, while others are positively “technophobic”. On the general practice level, there are other elements to consider, especially in relation to the levels of financial support available. Non‐fund holding general practices in socially deprived areas are far less willing to embrace information management and technology. One explanation suggested for this is based on priorities: when faced with the option of “cruising” the information superhighway, as opposed to treating seriously ill patients living in socially deprived areas, the former may simply be relegated as less important

Business · Government (linguistics · Information superhighway · Information technology · Political science · Public relations · Relation (database · Service (business · The Internet · Computer Science · Law · Primary Care and Health Outcomes · Marketing

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Unique citing works1
Citations per year0,17
Citation span2020 - 2020 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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