Anticipating the antecedents of feedback-seeking behavior in digital environments
A socio-technical system perspective
Bibliographic Data
| ID | 12420882 |
|---|---|
| Authors | Xi Zhang (0009-0004-8281-1030, Tianjin University), Xuyan Wang (0000-0001-5901-2362, Tianjin University), Fangqing Tian (0000-0003-3361-6146, Tianjin University), Dongming Xu (0000-0001-7626-7148, Business School , , Brisbane), Longwei Fan (0000-0001-9778-7572, Tianjin University) |
| Year | 2022 |
| Volume | 33 |
| Issue | 1 |
| Pages | 388-409 |
| Publication date | 2022-12-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Internet Research (JOURNAL) |
| Journal identifiers | ISSN: 1066-2243 • E-ISSN: 2054-5657 |
| Publisher | Emerald Publishing Limited (PUBLISHER • GB) |
| DOI | 10.1108/intr-09-2021-0672 |
| OpenAlex | W4311051954 |
| Language | EN |
| Citations received | 1 |
| References cited | 70 |
Purpose Feedback-seeking behavior is an important way for individuals to actively seek information feedback to achieve individuals' goals. In the environment driven by contactless digital technologies, the way of individual feedback-seeking behavior through monitoring indirectly becomes obvious, especially for people who complete the work online in digital collaboration. However, previous empirical research on feedback-seeking behavior mainly focused on direct inquiry. The purpose of this paper is to verify the impact of individual learning goal orientation and the digital feedback environment on individuals' feedback-seeking behaviors through inquiry and monitoring approaches. And the moderating effect of time pressure on these relationships was also investigated. Design/methodology/approach Based on socio-technical system theory, this study proposes a model to describe the formation of the two approaches of feedback-seeking behaviors (inquiry and monitoring). The hypotheses were examined with the structural equation model method and data were collected from 152 graduate students who completed online surveys. Findings The results show that both the digital feedback environment and learning goal orientation can promote individual inquiry and monitoring approaches of feedback-seeking. Furthermore, time pressure moderates the relationship between the digital feedback environment and feedback monitoring negatively. Originality/value This study establishes an antecedent model that influences the choice of feedback-seeking approaches in digital environments from the perspective of a socio-technical system. The empirical results supplement the explanation of the influence of both technical and social factors on individual feedback-seeking behavior in digital environments
Antecedent (behavioral psychology · Empirical research · Knowledge management · Originality · Perspective (graphical · Value (mathematics · Computer Science · Innovative Teaching and Learning Methods · Knowledge Management and Sharing · Psychology · Social Psychology · Technology Adoption and User Behaviour
How Are We Doing After 30 Years? A Meta-Analytic Review of the Antecedents and Outcomes of Feedback-Seeking Behavior
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Impact of Covid-19 pandemic on information management research and practice
Goal Orientation in Organizational Research
Taking Stock
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Predictors and outcomes of proactivity in the socialization process.
Common method biases in behavioral research
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Enterprise Social Media
Encouraging people to embrace feedback-seeking in online learning
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Some Social and Psychological Consequences of the Longwall Method of Coal-Getting
Sociotechnical Systems
Time pressure and group performance
Motivational processes affecting learning
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 1 |