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Access to Justice

The Readability of Legal Services Corporation Legal Aid Internet Services

Bibliographic Data

ID12455348
AuthorsDana D Dyson (University of Michigan–Flint, corresponding author), Kathryn Schellenberg (University of Michigan–Flint)
Year2016
Volume21
Issue2
Pages142-165
Publication date2016-06-15
Open AccessNo
TypeARTICLE
VenueJournal of Poverty (JOURNAL)
Journal identifiersISSN: 1087-5549 • E-ISSN: 1540-7608
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/10875549.2016.1186773
OpenAlexW2422149132
LanguageEN
Citations received1
References cited11

Readability of existing legal-aid websites exceeds Federal standards and the reading ability of most Americans. Legal Services Corporation supported the development of online legal content to mitigate access barriers to civil legal-aid. A t-test analysis, using Flesch-Kincaid readability analyses of 407 text passages in LSC-sponsored websites, showed that websites that claim to follow federal readability standards are easier to read than websites that do not make this claim. The websites are still beyond the comprehension of many poor Americans with limited education and literacy skills. In general, these findings underscore a need to develop appropriate readability levels in legal aid websites to improve access for vulnerable populations

Business · Comprehension · Corporation · Economic Justice · Internet privacy · Legal service · Literacy · Political science · Public relations · Readability · The Internet · World Wide Web · Artificial Intelligence in Law · Computer Science · Law · Legal Education and Practice Innovations

  • Discoverability, usability, and readability

    Open Access•Elizabeth Pineo•Archival Science•2025

  • Digital Citizenship

    Karen Mossberger, Caroline J Tolbert et al.•Digital Citizenship•2007

  • A new readability yardstick.

    Rudolph Flesch•Journal of Applied Psychology•1948

  • Derivation of New Readability Formulas (Automated Readability Index, Fog Count and Flesch Reading Ease Formula) for Navy Enlisted Personnel

    J Peter Kincaid, Jr Fishburne et al.•1975

  • Language in the Legal Process

    Open Access•Brenda Danet•Law & Society Review•1980

  • Funding Poverty Law in an Era of Decentralization

    Brian M Harward•Journal of Poverty•2008

  • User-Centered Policy Evaluations of Section 508 of the Rehabilitation Act

    Open Access•Paul T Jaeger•Journal of Disability Policy…•2008

  • Informed Litigants with Nowhere to Go’

    Open Access•Jeff Giddings, Michael Scott Robertson et al.•Alternative Law Journal•2001

  • Women, Poverty, and Domestic Violence

    Open Access•Kimberly D Richman•Sociological Inquiry•2002

Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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