Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

How Satisfaction Is Achieved in the Implementation Phase of Large Transportation Infrastructure Projects

A Qualitative Comparative Analysis Into the A2 Tunnel Project

Bibliographic Data

ID12456497
AuthorsVerweij (0000-0002-6477-2734, Erasmus University Rotterdam, The Netherlands, corresponding author), Lasse Gerrits (0000-0002-7649-6001), Lasse M Gerrits (Erasmus University Rotterdam, The Netherlands)
Year2014
Volume20
Issue1
Pages5-28
Publication date2014-02-18
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Works Management & Policy (JOURNAL)
Journal identifiersISSN: 1087-724X • E-ISSN: 1552-7549
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1087724x13518743
OpenAlexW2044805199
LanguageEN
Citations received7
References cited33

In the implementation phase of transportation infrastructure projects, unplanned events will inevitably occur. Although this is increasingly acknowledged, little systematic research has been conducted into what management strategies are best for dealing with these unplanned events. This article investigates how managers respond to unplanned events that occur in the context of a project during implementation, and which management responses produce satisfactory outcomes. To evaluate what strategies work in what contexts, we introduce multi-value Qualitative Comparative Analysis (mvQCA) and apply it to the Dutch A2 Maastricht transportation infrastructure project (the Netherlands). We produced systematic evidence that (a) internally oriented private management is associated with low satisfaction; (b) externally oriented management is associated with high satisfaction in responding to social, local unplanned events; and (c) that internally oriented management is associated with high satisfaction, depending in particular on the nature of the cooperation between principal and contractor in the project

Business · Computer security · Context (archaeology · Economics · Management · Operations management · Phase (matter · Principal (computer security · Process management · Project management · Work (physics · Computer Science · Engineering · Evaluation and Performance Assessment · Public Policy and Administration Research · Qualitative Comparative Analysis Research

  • The “qualitative” in qualitative comparative analysis (QCA)

    Open Access•Sofia Pagliarin, Salvatore La Mendola et al.•Quality & Quantity•2023

  • The Evaluation of Complex Infrastructure Projects

    Open Access•Lasse Gerrits, Verweij et al.•Evaluation of Complex Infrastructur…•2018

  • Implementing Public–Private Partnerships

    Open Access•Verweij, Geert Teisman et al.•Public Works Management & Policy•2016

  • Addressing the Challenges Related to Transforming Qualitative Into Quantitative Data in Qualitative Comparative Analysis

    Open Access•Debora De Block, Barbara Vis•Journal of Mixed Methods Research•2018

  • Constructing cases and conditions in QCA – lessons from grounded theory

    Nikolaus Jopke, Lasse Gerrits•International Journal of Social…•2019

  • Optimizing Consistency and Coverage in Configurational Causal Modeling

    Open Access•Michael Baumgartner, Mathias Ambühl•Sociological Methods & Research•2023

  • Private management of public networks? Unpacking the relationship between network management strategies in infrastructure implementation

    Open Access•Tim Busscher, Verweij et al.•Governance•2022

  • Constructing social research

    Charles C Ragin•Constructing social research•1994

  • Learning From Strangers

    Robert S Weiss•Learning From Strangers•1995

  • Redesigning Social Inquiry

    C C Ragin•Redesigning Social Inquiry•2008

  • Managing Uncertainties in Networks

    Joop Koppenjan, Erik-Hans Klijn et al.•Managing Uncertainties In Networks•2004

  • Crisp-Set Qualitative Comparative Analysis (csQCA)

    Benoît Rihoux, Gisèle De Meur•Comparative methods•2009

  • Conclusions—the Way(s) Ahead

    Benoît Rihoux, C C Ragin et al.•Comparative methods•2009

  • Interpretive Research Design

    Peregrine Schwartz-Shea, Dvora Yanow•Interpretive research design•2013

  • Critical Realism as a Meta-Framework for Understanding the Relationships between Complexity and Qualitative Comparative Analysis

    Lasse Gerrits, Verweij et al.•Journal of Critical Realism•2013

  • Qualitative Comparative Analysis using Fuzzy Sets (fsQCA)

    C C Ragin•Comparative methods•2009

  • Configurational Comparative Methods

    Benoît Rihoux, C C Ragin et al.•Comparative methods•2009

  • Set-Theoretic Methods for the Social Sciences

    Open Access•Carsten Q Schneider, Claudius Wagemann•Set-Theoretic Methods for the…•2012

  • Realism and Social Science

    Andrew Sayer•Realism and Social Science•2000

  • Evaluation in Complex Policy Systems

    Open Access•Ian Sanderson•Evaluation•2000

  • Understanding and researching complexity with Qualitative Comparative Analysis

    Open Access•Verweij, Lasse Gerrits et al.•Evaluation•2013

  • Defining Complex Project Management of Large U.S. Transportation Projects

    Open Access•John Owens, John F Owens et al.•Public Works Management & Policy•2011

  • What Makes Governance Networks Work? A Fuzzy Set Qualitative Comparative Analysis of 14 Dutch Spatial Planning Projects

    Open Access•Verweij, Erik‐hans Klijn et al.•Public Administration•2013

  • The Impact of Network Management on Outcomes in Governance Networks

    Open Access•Erik-Hans Klijn, Erik‐hans Klijn et al.•Public Administration•2010

  • Clearly Crisp, and Not Fuzzy

    Open Access•Alrik Thiem•CAM•2013

  • Potentials and Pitfalls of Multi-value QCA

    Open Access•Maarten Vink, Maarten P Vink et al.•CAM•2013

  • Not Quite Crisp, Not Yet Fuzzy? Assessing the Potentials and Pitfalls of Multi-value QCA

    Open Access•Maarten Vink, Maarten P Vink et al.•CAM•2009

  • Complexity, Configurations and Cases

    Open Access•David Byrne•Theory Culture & Society•2005

  • Standards of Good Practice in Qualitative Comparative Analysis (QCA) and Fuzzy-Sets

    Carsten Q Schneider, Claudius Wagemann•Comparative Sociology•2010

Unique citing works7
Citations per year0.7
Citation span2016 - 2023 (8)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 7

Tools

Open DOISci-Hub
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae