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The effect of tourism live streaming information quality and source credibility on users’ continuous viewing intention

An application of elaboration likelihood model

Bibliographic Data

ID12461818
AuthorsWenyuan Sang (0000-0001-6524-4573, Sichuan Agricultural University), Siyu Ji (0000-0001-7190-8567, Sichuan Agricultural University), Bo Pu (0000-0002-4711-2486, Sichuan Agricultural University, corresponding author), Ian Phau (0000-0002-0759-6092, Curtin University)
Year2023
Volume28
Issue3
Pages177-190
Publication date2023-03-04
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueAsia Pacific Journal of Tourism Research (JOURNAL)
Journal identifiersISSN: 1094-1665 • E-ISSN: 1741-6507
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/10941665.2023.2217954
OpenAlexW4379912077
LanguageEN
Citations received12
References cited62

Tourism live streaming has gradually come into the public's sight and become an important channel to entertain and obtain information. However, how to retain users is the focus of tourism live streaming stakeholders. Based on the elaboration likelihood model, this article developed an integrated relationship model between information quality, source credibility and users’ continuous viewing intention, with social and spatial presence as mediators and perceived stress as moderator. This research used empirical analysis through the questionnaire survey and structural equation model. The data showed that information quality and source credibility positively affect continuous viewing intention of tourism live streaming users. Social and spatial presence mediated the impact of information quality and source credibility on continuous viewing intention. Perceived stress negatively moderated the impact of information quality on continuous viewing intention. These findings provided theoretical and practical insights that can promote the development of live streaming in the modern tourism field

Business · Credibility · Elaboration likelihood model · Information quality · Information system · Moderation · Persuasion · Political science · Quality (philosophy · Source credibility · Structural equation modeling · Tourism · Computer Science · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Psychology · Social Psychology · Technology Adoption and User Behaviour · Marketing

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Unique citing works12
Citations per year6
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 11

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