Priorities in tourists’ decision making research in the 1990s and beyond

From a North American perspective

Bibliographic Data

ID12462016
AuthorsJohn L Crompton (0000-0002-1302-383X, ASM International, corresponding author)
Year1996
Volume1
Issue1
Pages18-24
Publication date1996-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueAsia Pacific Journal of Tourism Research (JOURNAL)
Journal identifiersISSN: 1094-1665 • E-ISSN: 1741-6507
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/10941669708721960
OpenAlexW2031456300
LanguageEN
Citations received2
References cited9

The decision making procedures for most tourists involves a complex process of evaluating and eliminating various choices. The individual's thought processes are engaged at the micro level regarding the nature of the experience, service quality, or satisfaction and at the macro level which is concerned with the social or economic impacts of the choices. There are numerous choice sets that a tourist may select from, however, choosing from the Initial Consideration Set and the Late Consideration Set often provide conflicting marketing implications. By identifying the characteristics of the people in each choice set by using geographic sociographic, or behavioral descriptors, it is possible to define market segments by their choice set patterns. Cumulative attractions and multi‐destination trip behaviors are also discussed, as well as tourists’ motivations

Business · Choice set · Destinations · Economics · Geography · Macro · Perspective (graphical · Process (computing · Quality (philosophy · Service (business · Service quality · Set (abstract data type · Tourism · Computer Science · Cruise Tourism Development and Management · Digital Marketing and Social Media · Diverse Aspects of Tourism Research · Marketing

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