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Accessibility of services and discrimination

Concentricity, consequence, and the concept of anticipatory reasonable adjustment

Bibliographic Data

ID12573398
AuthorsMaria Ventegodt Liisberg (Danish Institute for Human Rights, København K, Denmark, corresponding author)
Year2014
Volume15
Issue1-2
Pages123-144
Publication date2014-11-20
Open AccessYes
TypeARTICLE
VenueInternational Journal of Discrimination and the Law (JOURNAL)
Journal identifiersISSN: 1358-2291 • E-ISSN: 2047-9468
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1358229114558545
OpenAlexW2149968445
LanguageEN
Citations received3

Today, the field of accessibility to services for persons with disability is often exempted from protection against discrimination under European Union (EU) member states’ legislation, and it is still not regulated under EU legislation. This article argues that antidiscrimination law should apply to accessibility to services for persons with disabilities and discusses how lack of accessibility should be justified. This article proposes a model of three concentric circles for understanding when lack of accessibility to services amounts to discrimination on the grounds of disability. Lack of accessibility for persons with disabilities to a service may amount to discrimination on the grounds of disability (a) in all cases, (b) when it would have been reasonable to ensure accessibility, or (c) only when the service provider did not comply with accessibility standards. This article describes advantages and disadvantages of each of these approaches while drawing on examples of legislation and case law from international human rights law, EU law, Norway, and the United Kingdom. Disability discrimination law pioneers in the development of legally binding duties. The concept of reasonable accommodation for disability has gained great recognition in both international human rights law and national law. Anticipatory reasonable adjustment is a key concept in relation to accessibility to services and will no doubt gain recognition as more countries introduce protection against discrimination on the grounds of disability. The concept of reasonable adjustment is examined in this article. The article also seeks to examine whether statistical indicators exist to measure the practical consequences of adopting each of the three approaches described in the model of concentric circles on accessibility and discrimination. Unfortunately, the statistics which do exist are not conclusive

Business · Disability discrimination · Disabled people · European union · International trade · Law and economics · Legislation · Member states · Political science · Service (business · Sociology · Discrimination and Equality Law · Law · Polish Legal and Social Issues · Marketing

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Citations per year0.25
Citation span2014 - 2022 (9)
Highly citedNo

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