Procedural justice perceptions in the mediation of discrimination reports by a national equality body
Bibliographic Data
| ID | 12573535 |
|---|---|
| Authors | Cathérine Van de Graaf (0000-0002-6806-2342, Ghent University, corresponding author) |
| Year | 2020 |
| Volume | 20 |
| Issue | 1 |
| Pages | 45-61 |
| Publication date | 2020-03-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Discrimination and the Law (JOURNAL) |
| Journal identifiers | ISSN: 1358-2291 • E-ISSN: 2047-9468 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/1358229120927921 |
| OpenAlex | W3039647352 |
| Language | EN |
| Citations received | 3 |
| References cited | 19 |
National equality bodies (NEBs) must provide independent assistance to victims of discrimination in complaints about discrimination. As the EU Directive 2000/43/EC only introduced a minimum programme, there is great variety in design at the national level. In this article, the focus lies on the out-of-court approach of the Belgian NEB (Unia) which is founded on dialogue with the involved parties. Based on semi-directive interviews with 18 persons who reported discrimination and hate speech, the factors that contribute to their satisfaction with the assistance procedure of the NEB are explored. This satisfaction is approached from a socio-psychological perspective based on the relational model of procedural justice which implies that people care about a fair procedure because of the message it conveys to them about their relationship with the entity enacting the procedure. As established in prior research on informal dispute resolution, it was found that the quality of their interaction with the staff members at the NEB played a great role in the assessment of the procedure
Directive · Economic Justice · Mediation · Perception · Perspective (graphical · Political science · Procedural justice · Public relations · Sociology · Variety (cybernetics · Computer Science · Discrimination and Equality Law · Dispute Resolution and Class Actions · European and International Law Studies · Law · Psychology · Social Psychology
Procedural Justice
The Social Psychology of Procedural Justice
The Influence of Perceived Injustice on the Endorsement of Political Leaders 1
Relationship between organizational justice and organizational citizenship behaviors
A Theory of Procedure
On the dimensionality of organizational justice
What Should Be Done with Equity Theory
A Relational Model of Authority in Groups
Equality bodies
Feminist Practice and Solidarity in Secular Societies
Comparing three processes underlying judgments of procedural justice
Dispute Resolution Outside of Courts
Comparing super-diversity
Speed of Decision-Making as a Procedural Justice Principle
Am I Respected or Not
| Citations per year | 1 |
|---|---|
| Citation span | 2023 - 2024 (2) |
| Highly cited | No |