Are respondents ready for audio and voice communication channels in online surveys
Bibliographic Data
| ID | 12595307 |
|---|---|
| Authors | Jan Karem Höhne (0000-0003-1467-1975, University of Duisburg-Essen, corresponding author) |
| Year | 2021 |
| Volume | 26 |
| Issue | 3 |
| Pages | 335-342 |
| Publication date | 2021-10-18 |
| Open Access | No |
| Type | ARTICLE |
| Venue | International Journal of Social Research Methodology (JOURNAL) |
| Journal identifiers | ISSN: 1364-5579 • E-ISSN: 1464-5300 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/13645579.2021.1987121 |
| OpenAlex | W3205151153 |
| Language | EN |
| Citations received | 1 |
| References cited | 15 |
Technological advancements and changes in online survey participation pave the way for new data collection methods. Particularly, the increasing smartphone rate in online surveys facilitates a re-consideration of prevailing communication channels to, for instance, naturalize the communication process between researchers and respondents and to collect more in-depth and high-quality data. However, so far, there is a lack of information on whether respondents are willing to undergo a change in communication channels. In this study, I therefore investigate respondents’ willingness to participate in online surveys with a smartphone to have the survey questions read out loud (audio channel) and to give oral answers via voice input (voice channel). For this purpose, I employed two willingness questions – one on audio and one on voice channels – in the probability-based German Internet Panel (N = 4,426). The results reveal that a substantial minority of respondents is willing to participate in online surveys with a smartphone to have the survey questions read out loud and to give oral answers via voice input. They also show that the device used for survey participation and personality traits, such as conscientiousness and extraversion, play a role when it comes to respondents’ willingness
Big Five personality traits · Channel (broadcasting · Conscientiousness · Data collection · Extraversion and introversion · Geography · German · Personality · Quality (philosophy · Sociology · Statistics · Survey data collection · Telecommunications · The Internet · Willingness to communicate · World Wide Web · Applied Psychology · Behavioral Health and Interventions · Computer Science · Psychology · Social and Intergroup Psychology · Social Psychology · Survey Methodology and Nonresponse
The Psychology of Survey Response
Web Survey Methodology
Response Styles in Survey Research
Evaluating political parties
Do online access panels need to adapt surveys for mobile devices
Does Increasing Mobile Device Coverage Reduce Heterogeneity in Completing Web Surveys on Smartphones
Improving the Use of Voice Recording in a Smartphone Survey
Testing the Use of Voice Input in a Smartphone Web Survey
Augmenting Surveys With Data From Sensors and Apps
Willingness to Participate in Passive Mobile Data Collection
Understanding the Effects of Audio-Casi on Self-Reports of Sensitive Behavior
Setting Up an Online Panel Representative of the General Population
| Citations per year | 0.5 |
|---|---|
| Citation span | 2024 - 2024 (1) |
| Highly cited | No |