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Using an action research approach to involving service users in the assessment of professional competence

Bibliographic Data

ID12606649
AuthorsDi Bailey (0000-0002-2118-3868, Unilever (United Kingdom), corresponding author)
Year2005
Volume8
Issue2
Pages165-179
Publication date2005-06-01
Open AccessNo
TypeARTICLE
VenueEuropean Journal of Social Work (JOURNAL)
Journal identifiersISSN: 1369-1457 • E-ISSN: 1468-2664
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/13691450500085240
OpenAlexW1989536679
LanguageEN
Citations received6
References cited15

This paper reports on a piece of action research that has involved people who use mental health services in systematically providing feedback from a user perspective on participants’ assessed work completed for one module of a masters’ training programme in mental health. In an attempt to improve professional practice and include people who were accessing mental health services in so doing, it outlines how users were trained to provide feedback and the training methods employed. The findings summarise the kind of issues users raised in their feedback to participants about the evidence professionals provided to demonstrate their learning from the training programme. A focus group interview with professionals provides a contrasting insight into the participants’ experience of having their work commented upon from a user perspective. The paper draws on the experience of a five-year external evaluation of an interdisciplinary programme in community mental health at Birmingham University in the UK which has highlighted the involvement of people who use mental health services as a particular innovation in the design, delivery and evaluation of the curriculum

Action research · Competence (human resources · Curriculum · Focus group · Medical education · Mental health · Pedagogy · Perspective (graphical · Psychiatry · Sociology · Health Policy Implementation Science · Medicine · Mental Health and Patient Involvement · Nursing · Participatory Visual Research Methods · Psychology · Social Psychology · Social Work

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Citations per year0.3
Citation span2006 - 2023 (18)
Highly citedNo

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