Tecnologia das relações como dispositivo do atendimento humanizado na atenção básica à saúde na perspectiva do acesso, do acolhimento e do vínculo

Dados Bibliográficos

ID12639967
AutoresMárcia Oliveira Coelho (Prefeitura Municipal de Fortaleza), Maria Salete Bessa Jorge (0000-0001-6461-3015, Universidade Estadual do Ceará)
Ano2009
Volume14
Fascículosuppl 1
Páginas1523-1531
Data de publicação2009-09-10
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoCiência & Saúde Coletiva (JOURNAL)
Identificadores do periódicoISSN: 1413-8123 • E-ISSN: 1678-4561
EditoraAssociação Brasileira de Saúde Coletiva (PUBLISHER • BR)
DOI10.1590/s1413-81232009000800026
PMID19750362
OpenAlexW2004206803
SCIELO_PIDS1413-81232009000800026
IdiomaPT
Citações recebidas26
Referências citadas10

To health workers and users the technology of relations as a device of humanized attendance in basic attention, highlighting the categories access, sheltering and attachment can present diverse meanings and have a subjective nature to treat with each one of different interests of subjects involved in construction of health. Thus, the objective of this research is to discuss how users and workers notice the access, sheltering and attachment as soft technology in basic attention in city of Fortaleza, Ceará State. The research has a descriptive nature, focusing on qualitative analysis, having as theoretical basis the soft technology in attention to health. The data were collected in the context of twelve focal groups with 70 workers of Basic Units of Family Health and clinical interview with 30 users. To analyze the data, it was followed the technique of thematic categorical content. The results suggested that technologies of relations in actions of health indicate the need of respect, effective relations in work, resolutivity in attendance, access to information among staff members and among these and users

Health, Nursing, Elderly Care · Healthcare during COVID-19 Pandemic · Public Health in Brazil