Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Online consumer activism

Challenging companies with Change.org

Bibliographic Data

ID12654403
AuthorsXerxes Minocher (0000-0002-2501-2265, University of Wisconsin–Madison, corresponding author)
Year2018
Volume21
Issue3
Pages620-638
Publication date2018-10-12
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueNew Media & Society (JOURNAL)
Journal identifiersISSN: 1461-4448 • E-ISSN: 1461-7315
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1461444818803373
OpenAlexW2896926325
LanguageEN
Citations received18
References cited35

Within this article, I explore how consumer activists use the petition site Change.org to successfully resist and challenge corporate business practices. Bringing together literature from communication, political science and consumer behaviour, and using case studies of two successful campaigns, I trace a process of online consumer activism where the comments of individuals pursuing personal publicity aggregate to attract negative media attention to a brand, leading to subsequent corporate behaviour change. This process of online consumer activism illustrates a dynamic interplay between online spaces of participation, personal publicizations and the formation of identities for both consumers and companies, furthering our understanding of how online spaces are being used for digital anti-corporate activism

Advertising · Business · Digital media · Internet privacy · Political activism · Political science · Politics · Process (computing · Public relations · Publicity · Sociology · Gender, Feminism, and Media · Media Studies and Communication · Social Media and Politics · Marketing

  • Syntax, Technology and Politics

    Open Access•Esther Serwaah Afreh, Obed Atta-Asamoah et al.•E-Journal of Humanities Arts and…•2024

  • Social Media and Civic Participation

    Open Access•Ryukai Mano•Advances in Applied Sociology•2023

  • An empirical study of consumer video activism in China

    Zizheng Yu•Chinese Journal of Communication•2021

  • The relationship between misinformation belief and political consumerism

    Weiying Shi, Wan‐Qi Shi et al.•Chinese Journal of Communication•2025

  • The Process of Online Keyword Activism in Political Figure’s Crisis

    Open Access•Sora Kim, Yingru Ji et al.•Journalism & Mass Communication…•2023

  • The Evolution and Power of Online Consumer Activism

    Emiliano Treré, Zizheng Yu•Journal of Broadcasting &…•2021

  • When the Private and the Public Self Don’t Align

    Open Access•Ramona Demasi, Christian Voegtlin•Journal of Business Ethics•2023

  • The Role of Consumer Speech Acts in Brand Activism

    Open Access•Judith Fletcher-Brown, Karen Middleton et al.•Journal of Advertising•2024

  • Cultural activism

    Open Access•Marta Pérez-Escolar, Alejandro Tapia-Frade et al.•Anàlisi•2020

  • Sex Workers, Online Platforms, and Deplatforming

    Samantha Majic, Melissa Ditmore•New Political Science•2026

  • Consumer nationalism in digital space

    Open Access•Susu Liao, Grace Xia•Convergence The International…•2022

  • Hybrid consumer activism in Fairtrade Towns

    Open Access•Roberta Discetti, Matthew Anderson•Consumption Markets & Culture•2023

  • Visualizing Citizenry-in-the-Making

    Shane Epping, Elizabeth O Bent•Visual Communication Quarterly•2026

  • Student Privacy Activism

    Open Access•Madiha Z Choksi, Amna Ali et al.•Journal of Information Policy•2024

  • When is grassroots lobbying effective? The case of the e-petitions at the national level in the UK

    Open Access•Maciej Olejnik•Interest Groups & Advocacy•2024

  • The Case for Digital Activism

    Open Access•Nora Madison, Mathias Klang•Journal of Digital Social Research•2020

  • The dangers, directness, and purposes of online collective actions

    Open Access•Catherine G Lowery, Matthew Edwards et al.•Political Psychology•2025

  • Short Video Activism With and on Douyin

    Open Access•Zizheng Yu, J Hou et al.•Social Media + Society•2023

  • Politics, products, and markets

    Andreas Føllesdal, Michele Micheletti•Politics, products, and markets•2004

  • Affective Publics

    Zizi Papacharissi•Affective publics•2014

  • Digitally Enabled Social Change

    Jennifer Earl, Katrina Kimport•Digitally enabled social change•2011

  • Buying Power

    Lawrence B Glickman•Buying Power•2009

  • Corporate accountability and the politics of visibility in ‘late modernity’

    Open Access•Stelios Zyglidopoulos, Peter Fleming•Organization•2011

  • Beyond just politics

    Open Access•Christoph Lutz, Christian Pieter Hoffmann et al.•First Monday•2014

  • Anti-consumption as tactical resistance

    Open Access•Laura Portwood-Stacer, Laura Portwood‐stacer•Journal of Consumer Culture•2012

  • From grassroots to digital ties

    Open Access•Paolo Parigi, Rachel Gong•Journal of Consumer Culture•2014

  • The utopias of political consumerism

    Open Access•Sophie Bossy•Journal of Consumer Culture•2014

  • Political consumerism

    Open Access•Homero Gil De Zúñiga, Lauren Copeland et al.•New Media & Society•2013

  • The ‘popular’ culture of internet activism

    Open Access•Tatiana Tatarchevskiy•New Media & Society•2010

  • Mundane internet tools, mobilizing practices, and the coproduction of citizenship in political campaigns

    Open Access•R K Nielsen•New Media & Society•2010

  • Quantifying the power and consequences of social media protest

    Open Access•Deen Freelon, Charlton D Mcilwain et al.•New Media & Society•2016

  • Social media visibility

    Open Access•Julie Uldam•Media Culture & Society•2018

  • Substitute or stepping stone? Assessing the impact of low‐threshold online collective actions on offline participation

    Open Access•Sandy Schumann, Olivier Klein•European Journal of Social…•2015

  • Political Consumerism

    Open Access•Dhavan V Shah, Douglas M Mcleod et al.•The Annals of the American…•2007

  • Mobilizing Consumers to Take Responsibility for Global Social Justice

    Open Access•Michele Micheletti, Dietlind Stolle•The Annals of the American…•2007

  • The Politics of Consumption/The Consumption of Politics

    Open Access•Dhavan V Shah, Douglas M Mcleod et al.•The Annals of the American…•2007

  • Logo Logic

    Open Access•W Lance Bennett, Taso Lagos•The Annals of the American…•2007

  • Conceptualizing Political Consumerism

    Open Access•Lauren Copeland•Political Studies•2014

  • Politics in the Supermarket

    Open Access•Dietlind Stolle, Marc Hooghe et al.•International Political Science…•2005

  • The Logic of Connective Action

    W L Bennett, Alexandra Segerberg•Information Communication & Society•2012

  • Communication, Consumers, and Citizens

    Open Access•Dhavan V Shah, Lewis A Friedland et al.•The Annals of the American…•2012

  • Uniting Critical Theory and Public Policy to Create the Reflexively Defiant Consumer

    Open Access•Julie L Ozanne, Jeff B Murray•American Behavioral Scientist•1995

  • Brand Public

    A Arvidsson, Alessandro Caliandro•Journal of Consumer Research•2016

  • The Nature of Slacktivism

    Kirk Kristofferson, Katherine White et al.•Journal of Consumer Research•2014

  • Adversaries of Consumption

    Robert V Kozinets, Jay M Handelman•Journal of Consumer Research•2004

  • Marketplace Mythology and Discourses of Power

    Craig J Thompson•Journal of Consumer Research•2004

Unique citing works18
Citations per year3
Citation span2020 - 2026 (7)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 18

Tools

Open DOISci-Hub
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae