The growing field of interdisciplinary research on user comments

A computational scoping review

Bibliographic Data

ID12656398
AuthorsMax Schindler (0000-0002-1209-1777, Ilmenau University of Technology, Germany, corresponding author), Emese Domahidi (0000-0003-3530-797X, Ilmenau University of Technology, Germany)
Year2021
Volume23
Issue8
Pages2474-2492
Publication date2021-04-15
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueNew Media & Society (JOURNAL)
Journal identifiersISSN: 1461-4448 • E-ISSN: 1461-7315
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1461444821994491
OpenAlexW3152645157
LanguageEN
Citations received5
References cited57

Online user comments (UCs) as the most popular type of online audience participation nowadays form a popular and important field of research. The widespread examination of UCs across different disciplines leads to a variety of terms and constructs and thus a missing clarity about the discussed topics. With this computational scoping review, we uncovered six relevant, overarching topics and their development in the field. Due to the combination of an automatic text analysis via structural topic modeling and a qualitative evaluation, we were able to describe the current state of UC research and found an inherently interdisciplinary body of literature. We observed an inter- and intradisciplinary fragmentation and call for a systematization of the used terms, constructs, and examined topics

CLARITY · Data science · Field (mathematics · Fragmentation (computing · Management science · Variety (cybernetics · Computer Science · Digital Marketing and Social Media · Engineering · Expert finding and Q&A systems · Mathematics · Wikis in Education and Collaboration · Artificial Intelligence

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