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Couchsurfing in China

Guanxi networks and trust building

Bibliographic Data

ID12697694
AuthorsHuang Xiang (0000-0001-8992-2826, South China Normal University), Qingming Cui (0000-0002-7954-8188, South China Normal University, corresponding author), Zhao Chen (0000-0002-7957-9988, Jinan University)
Year2023
Volume23
Issue1
Pages44-61
Publication date2023-01-30
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueTourist Studies (JOURNAL)
Journal identifiersISSN: 1468-7976 • E-ISSN: 1741-3206
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/14687976231152705
OpenAlexW4318591482
LanguageEN
Citations received5
References cited33

Trust building is a core issue in couchsurfing; however, existing research has mainly focused on trust formation in Western culture and ignored other cultural contexts. This article examines couchsurfing practices in China and explores the influence of Chinese guanxi on trust formation. The results show that the general process of trust building between Chinese couchsurfers is similar to that of Western surfers, but there are also some important cultural differences, including the mandatory identity authentication required by the Chinese couchsurfing website, which builds trust in the social system. In China, gift-giving practices and social gatherings are also important in building guanxi to gain lasting trust. Finally, the guanxi between friends and acquaintances can greatly facilitate surfers’ ability to find accommodation resources and build trust. Guanxi generates a novel trust formation model based on personal networks in shared hospitality in contrast to the much-researched system trust and interpersonal trust

Accommodation · Business · China · Guanxi · Hospitality · Interpersonal communication · Political science · Public relations · Sociology · Tourism · Digital Economy and Work Transformation · Law · Psychology · Sharing Economy and Platforms · Social Psychology · Transportation and Mobility Innovations

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Unique citing works5
Citations per year1,67
Citation span2023 - 2025 (3)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 5

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