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Exploring teamwork paradoxes challenging 21st-century cross-cultural conflict management in a multicultural organizational context

Bibliographic Data

ID12701633
AuthorsYvonne Du Plessis (0000-0002-6900-1664, University of Pretoria, corresponding author)
Year2011
Volume12
Issue1
Pages49-71
Publication date2011-12-23
Open AccessYes
TypeARTICLE
VenueInternational Journal of Cross Cultural Management (JOURNAL)
Journal identifiersISSN: 1470-5958 • E-ISSN: 1741-2838
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1470595811413108
OpenAlexW2100296518
LanguageEN
Citations received1
References cited34

This paper focuses on cross-cultural conflict and its management in a multicultural work environment affected by teamwork paradoxes, as perceived and experienced by multicultural team members working in project and management teams. A mixed research methodology was applied, using a quantitative confirmation of teamwork paradoxes in multicultural organizational environments, followed by a qualitative interpretivist approach exploring the perceived and felt cross-cultural conflicts and its management within the teamwork paradox context. Eight multicultural teamwork paradoxes were confirmed by 107 respondents to a survey questionnaire. Next, semi-structured individual interviews were conducted with 33 participants exploring cross-cultural conflict and its management within the eight identified teamwork paradoxes. The qualitative thematic data analysis provided insightful information on cross-cultural conflict management in multicultural team paradoxes relevant to project and management teams in a multicultural South African context. The multicultural team paradoxes and their managerial implications are explained in terms of cross-cultural conflict management on multiple levels

Conflict management · Context (archaeology · Cultural diversity · Knowledge management · Multiculturalism · Pedagogy · Political science · Public relations · Qualitative research · Social science · Sociology · Teamwork · Thematic analysis · Computer Science · Conflict Management and Negotiation · Gender Diversity and Inequality · International Student and Expatriate Challenges · Psychology

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Citations per year0.11
Citation span2017 - 2017 (1)
Highly citedNo

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