Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Impacts of Covid-19 on local tour guides

Bibliographic Data

ID12724470
AuthorsNuria Galí (0000-0001-6008-1357, Universitat de Girona, corresponding author)
Year2022
Volume20
Issue6
Pages788-805
Publication date2022-03-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Tourism and Cultural Change (JOURNAL)
Journal identifiersISSN: 1476-6825 • E-ISSN: 1747-7654
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/14766825.2022.2046016
OpenAlexW4214932432
LanguageEN
Citations received9
References cited38

The COVID-19 health crisis has severely affected the tourism industry worldwide. Some subsectors of the industry have suffered much more than others, particularly the tour guiding profession, which has been damaged considerably. The primary role of the tour guide, which is to interact with visitors’ face-to-face, has changed significantly. The purpose of this article is to outline how COVID-19 has affected local tour guides and the guiding profession; and assess the future outlook for the profession. Qualitative data were analyzed using an inductive approach involving 10 in-depth interviews with local tour guides and several virtual guided tours. Results reveal that the current situation in local guiding has highlighted issues such as the fragility of the profession, the lack of legal protection, and guides’ vulnerability when faced with the threat of unfair competition from free tours. The study also highlights the passivity of many professionals, whereas other, more resilient tour guides have reactivated their profession in new ways. The findings contribute to knowledge on how the pandemic has impacted the tour guiding profession, and sheds light on how local tour guides can cope with the future

2019-20 coronavirus outbreak · Competition (biology · Coronavirus disease 2019 (COVID-19 · Face (sociological concept · Fragility · Pandemic · Political science · Public relations · Social science · Sociology · Tourism · Vulnerability (computing · Cruise Tourism Development and Management · Diverse Aspects of Tourism Research · Law · Medicine · Tourism, Volunteerism, and Development

  • Born in a tour guide’s family

    Ding Xu, Guiqing Li et al.•Current Issues in Tourism•2024

  • The post-pandemic era tourist guiding

    Faruk Seyitoğlu, Ozan Atsiz et al.•Current Issues in Tourism•2024

  • Tourist mobility packages in an island mass tourism destination

    Open Access•Rosa Marina González, Concepción Román et al.•Tourism Economics•2025

  • Making friends with tourists before the group tour

    Open Access•Changwei Hu, Xingbao Hu et al.•International Journal of Tourism…•2024

  • Dynamics in Tour Operation Management

    Open Access•İlker Şahin, Serpil Keskin Pulluk•International Journal of Tourism…•2025

  • The Gone Tour Guide

    Jie Pang, Yixuan Zhang et al.•Journal of China Tourism Research•2026

  • Understanding the evolution of the guided tours

    Nazlı Aysin Örnek, Kurtuluş Karamustafa•Journal of Tourism and Cultural…•2025

  • A post-pandemic look at short-term tourist accommodations and World Heritage Site management

    Ahmadreza Shirvani Dastgerdi, Giuseppe De Luca•Journal of Tourism and Cultural…•2023

  • Can talented tour guides truly not be retained? Exploring the development of tour guides’ career resilience under stressful conditions

    Open Access•Ping Sun, Sun Ping et al.•Tourism Management•2025

  • Exploring the impacts of Covid-19 on travel behavior and mode preferences

    Open Access•Muhammad Abdullah, Charitha Dias et al.•Transportation Research…•2020

  • The effect of coronavirus disease-19 (Covid-19) risk perception on behavioural intention towards ‘untact’ tourism in South Korea during the first wave of the pandemic (March 2020)

    So Young Bae, Po-Ju Chang•Current Issues in Tourism•2020

  • Covid-19

    Open Access•Jun Wen, Metin Kozak et al.•The Tourist Review•2020

  • Effect of preventive measures in the containment of Sars-CoV-2 epidemic

    A M Hoguane, K L Priya et al.•Health Care For Women International•2021

  • Tour guides' interpretation of the Historic Center of Macao as a World Cultural Heritage site

    Man-U Io, Leonie Hallo•Journal of Tourism and Cultural…•2011

  • Tourist guides and free tours

    Open Access•Rosario Navalón-Garcia, Rosario Navalón García et al.•Tourist Studies•2021

  • Global Financial/Economic Crisis and Tourist Arrival Forecasts for Hong Kong

    Haiyan Song, Shanshan Lin et al.•Asia Pacific Journal of Tourism…•2010

  • Tourist satisfaction

    Open Access•Karen Hughes•Australian Psychologist•1991

  • Critical issues affecting the service quality and professionalism of the tour guides in Hong Kong and Macau

    Open Access•Athena H N Mak, Kevin K F Wong et al.•Tourism Management•2011

  • Application of importance-performance model in tour guides’ performance

    Open Access•Hanqin Qiu, Hanqin Q Zhang et al.•Tourism Management•2004

  • The changing face of the tour guide

    Betty Weiler, Rosemary Black•Tourism Recreation Research•2015

  • Power-knowledge and tour-guide training

    Open Access•Chin-Ee Ong, Chin‐ee Ong et al.•Annals of Tourism Research•2014

  • Elaborating on grounded theory in tourism research

    Open Access•Xavier Matteucci, Juergen Gnoth•Annals of Tourism Research•2017

  • Social costs of tourism during the Covid-19 pandemic

    Open Access•Richard T R Qiu, Jinah Park et al.•Annals of Tourism Research•2020

  • The Politics of Tour Guiding

    Open Access•Heidi Dahles•Annals of Tourism Research•2002

  • The tourist guide

    Open Access•Erik Cohen•Annals of Tourism Research•1985

  • Socialising tourism for social and ecological justice after Covid-19

    Freya Higgins-Desbiolles•Tourism Geographies•2020

Unique citing works9
Citations per year3
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 9

Tools

Open DOI
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae