Confucianism and Generation Y

How do two contrary value sets influence the hotel industry and East Asian young employees

Dados Bibliográficos

ID12724586
AutoresKisang Ryu (0000-0002-7600-5583, Sejong University), Zhongyi Zheng (0000-0003-0257-9354, UQ Business School, University of Queensland, Brisbane, Australia), Seunghoon Han (0000-0002-2239-662X, Honam University), Seung-Hoon Han (0000-0001-6669-9318, Honam University, autor correspondente)
Ano2019
Volume17
Fascículo4
Páginas394-415
Data de publicação2019-07-04
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoJournal of Tourism and Cultural Change (JOURNAL)
Identificadores do periódicoISSN: 1476-6825 • E-ISSN: 1747-7654
EditoraTaylor & Francis (PUBLISHER • GB)
DOI10.1080/14766825.2019.1591685
OpenAlexW2963188193
IdiomaEN
Citações recebidas2
Referências citadas41

The generational diversity has attracted attention from academics, whose work has been largely conducted within Western social contexts, but which implies the importance for business managers to have a thorough understanding of this issue. In Australia, the number of East Asian staff is continuously increasing in the service industries, and most of them belong to Generation Y. Thus, organizations need to gain clear insights into this group, because they may be influenced by two different values in the workplace, Confucianism and Gen Y values. Consequently, the clarification of the possible co-influence of the two values in this group of staff on their attitudes and reactions to employee empowerment is essential if Australia’s service organizations are to be able to effectively apply empowerment and ensure a high standard of service quality. For the purpose of clarifying this critical issue, semi-structured interviews were conducted. The data obtained demonstrate that Gen Y values have considerable influence on Confucianism-based Gen Y employees because a higher individualistic sense was presented by those interviewees compared to general Confucianism-based employees. The co-existence of the two values in this cohort is still evolving, and further research on this is recommended

Business · Diversity (politics · Empowerment · Generation Y · Individualism · Political science · Public relations · Service (business · Sociology · Value (mathematics · Work (physics · Engineering · Gender Diversity and Inequality · Hospitality and Tourism Education · Job Satisfaction and Organizational Behavior · Law · Marketing