Gender difference in the continuance intention to e-file income tax returns in Pakistan
Bibliographic Data
| ID | 12839190 |
|---|---|
| Authors | Saman Arshad (University of the Punjab), Sobia Khurram (0009-0007-2374-700X, University of the Punjab, corresponding author) |
| Editors | Mila Gascó-Hernández (0000-0002-6308-8519), Giorgia Nesti (0000-0001-9540-1867), Maria Cucciniello (0000-0001-8942-0412), Yenisel Gulatee |
| Year | 2021 |
| Volume | 26 |
| Issue | 2 |
| Pages | 147-155 |
| Publication date | 2021-06-03 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Information Polity (JOURNAL) |
| Journal identifiers | ISSN: 1875-8754 • E-ISSN: 1570-1255 |
| Publisher | IOS Press (PUBLISHER • NL) |
| DOI | 10.3233/ip-200297 |
| OpenAlex | W3172257986 |
| Language | EN |
| References cited | 34 |
This paper investigates the continuous usage intention of an e-government service from the digital divide perspective, particularly the gender differences. To find out whether the gender difference exists, the case of income tax e-filing service of Pakistan was taken, and the data was collected by means of an online survey from citizens who have previously used tax e-filing service (N = 401). The collected data was analyzed using Welch’s t-test in IBM SPSS v.20. The findings revealed that there is a statistically significant difference between men and women with regards to continuance intention to use income tax e-filing service. Specifically, men are more likely to continue usage than women probably because women are more influenced by their social circle and the ease of use of system while men majorly prefer to use a system for its functional benefits and/or performance. This study contributes to the body of knowledge as the research in the area of gender gap in the e-government usage particularly in a developing country context is scarce. Finally, the results are discussed in the light of the previous research and some practical implications are also provided
Business · Context (archaeology · Continuance · Demographic economics · Economics · Geography · Government (linguistics · IBM · Income tax · Perspective (graphical · Public economics · Service (business · Significant difference · Taxpayer · Test (biology · Computer Science · E-Government and Public Services · ICT Impact and Policies · Psychology · Social Psychology · Taxation and Compliance Studies · Marketing
A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-Making Processes
Understanding Digital Inequality
The Gender Digital Divide in Developing Countries
Internet adoption and usage patterns are different
The impact of the digital divide on e-government use
ICT as a source of economic growth in the information age
Why Psychologists Should by Default Use Welch’s t-test Instead of Student’s t-test
When to use and how to report the results of PLS-SEM
The effect of perceived external prestige on Greek public employees' organizational identification
Further Evidence on Response Sets and Test Design
Structural equation modeling in practice
The effect of perceived external prestige on Greek public employees' organizational identification
E-Government
Exploring the interrelationships between technological predictors and behavioral mediators in online tax filing
Understanding gender inequality in central e-government
User acceptance of mobile e-government services
The multi-dimensional digital divide
Citizen interaction with e-government
Gender and the Internet
| Highly cited | No |
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