A model of the overall satisfaction of children escorts using public playgrounds
Bibliographic Data
| ID | 12855205 |
|---|---|
| Authors | Thomas Karampetsios (0000-0001-9486-7817, corresponding author), Yanni Afthinos (0000-0002-5641-5235) |
| Year | 2022 |
| Volume | 64 |
| Issue | 4 |
| Pages | 469-486 |
| Publication date | 2022-07-08 |
| Open Access | No |
| Type | ARTICLE |
| Venue | World Leisure & Recreation (JOURNAL) |
| Journal identifiers | ISSN: 1026-1133 • E-ISSN: 2333-4509 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/16078055.2022.2097735 |
| OpenAlex | W4284989599 |
| Language | EN |
| Citations received | 1 |
| References cited | 37 |
The current study aimed to conceptualize the elements influencing children escorts' overall satisfaction using public playgrounds in Greece. Three hundred and four children escorts (n = 304), using playgrounds located in the cities of Central Greece, and one on the island of Lesbos, were questioned. The means of data collection was the questionnaire “Children escorts’ satisfaction from using public playgrounds” (Zaharioudaki & Afthinos [2014]. Ικανοποίηση των συνοδών των παιδιών που επισκέπτονται τις παιδικές χαρές της Κρήτης [Satisfaction of children escorts who visit public playgrounds in Crete]. In 15th HSASMR Conference (pp. 108–110). HSASMR. https://www.elleda.gr/sites/default/files/15o_synedrio_-_2014_0.pdf). The data factor analysis resulted in a model of playground service elements influencing children escorts' overall satisfaction, including “safety”, “maintenance”, “environment stimulating social interaction”, “use of the installation”, “apparatus” and “accessibility”. Furthermore, these identified service elements fitted Tsuji et al. ([2007]. Consumer satisfaction with an action sports event. Sport Marketing Quarterly, 16, 199–208) conceptualization as core and peripheral. Specifically, there was evidence that, for the children escorts to express an overall positive satisfaction attitude toward a public playground, they should first express a positive satisfaction attitude to core service elements such as “maintenance” as well as “apparatus”, and secondarily to the other peripheral service elements
Advertising · Business · Conceptualization · Customer satisfaction · Service (business · Applied Psychology · Computer Science · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Psychology · Marketing
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| Citations per year | 1 |
|---|---|
| Citation span | 2025 - 2025 (1) |
| Highly cited | No |