In Pursuit of Operational Improvement in the Karaoke Box Business
Bibliographic Data
| ID | 12856004 |
|---|---|
| Authors | Barry Mak (0000-0002-9806-594X, corresponding author), Wilco Chan (0000-0002-6004-4553) |
| Year | 2006 |
| Volume | 48 |
| Issue | 2 |
| Pages | 48-53 |
| Publication date | 2006-01-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | World Leisure & Recreation (JOURNAL) |
| Journal identifiers | ISSN: 1026-1133 • E-ISSN: 2333-4509 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/04419057.2006.9674443 |
| OpenAlex | W2146350416 |
| Language | EN |
| References cited | 5 |
Hong Kong's karaoke box industry has faced difficult times in recent years, namely the ever stiff competition, proposed regulations on fire safety and the pressure for organisational improvement. To address these issues, the karaoke industry leaders have unified their loosely-connected businesses to form a concern group on fire safety. The chains have also innovated in many new ways to enhance their quality including the full use of the available information technology, computerised food and beverage ordering systems, public address systems, the provision of proper training for staff and so on. In future, the industry leaders propose using personal digital assistants and web-based cashiering programmes to enhance the service and lower operational costs
Business · Competition (biology · Engineering management · Operations management · Process management · Public relations · Quality (philosophy · Service (business · Consumer Retail Behavior Studies · Engineering · Local Economic Development and Planning · Urban and Freight Transport Logistics · Marketing
| Highly cited | No |
|---|