Disclosing violence in calls for help
Bibliographic Data
| ID | 12898321 |
|---|---|
| Authors | Emma Tennent (0000-0002-6771-2948, Victoria University of Wellington, corresponding author), Ann Weatherall (0000-0002-0298-6681, Victoria University of Wellington) |
| Year | 2019 |
| Volume | 13 |
| Issue | 2 |
| Pages | 270-288 |
| Publication date | 2019-07-31 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Gender and Language (JOURNAL) |
| Journal identifiers | ISSN: 1747-6321 • E-ISSN: 1747-633X |
| Publisher | Equinox Publishing (PUBLISHER • GB) |
| DOI | 10.1558/genl.35106 |
| OpenAlex | W2965577478 |
| Language | EN |
| Citations received | 14 |
| References cited | 10 |
Violence against women is a pervasive problem, both in New Zealand society and around the world. Yet assessing the scale and effects of violence is difficult, as many women face barriers to disclosure. This paper examines women’s disclosures of violence in calls for help to a victim support agency. We use conversation analysis and focus on membership categorisation to describe the different ways disclosures are built and understood in situ. It was only in a minority of cases (around 20%), that callers made direct reference to violence, or categorised themselves explicitly as victims, albeit with indications of problems in speaking. However, for the majority, women did not mention the words ‘victim’ or ‘violence’ at all. Instead, culturally shared knowledge associated with categories of people (e.g. ex-partners) and places (e.g. home and jail) were used to build and interpret a description as a disclosure of violence. Our work contributes to an understanding of women’s disclosures of violence by examining them directly in the setting where they occur. We discuss some of the insights gained from examining interactions in situ, and the practical applications of our work for improving services for women who have experienced violence
Agency (philosophy · Conversation · Criminology · Domestic violence · Face (sociological concept · Medical emergency · Poison control · Political science · Public relations · Sociology · Suicide prevention · Work (physics · Child Abuse and Trauma · Intimate Partner and Family Violence · Language, Discourse, Communication Strategies · Medicine · Psychology · Social Psychology
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It is this ignorance we have to fight’
Introduction to Special Issue on Discursive Psychology
I don’t have an address”
Do you think it’s a crime?’ Building joint understanding of victimisation in calls for help
And all Hell Broke Loose”
Possession, Witness or Victim
Person Reference and a Preference for Association in Emergency Calls
Language, gender and sexuality in 2019
Challenges in recognizing and facilitating disclosures of intimate partner violence in customer service calls about maintenance support
Asking for help without asking for help
Oh my god that would hurt
More Than a Question
Advances in Membership Categorisation Analysis
The Global Prevalence of Intimate Partner Violence Against Women
Beyond Belief?
You know how men are’
What happened when you came to Sweden?”
The marginalization of domestic violence in divorce mediation
Ethics, Methods, and Measures in Intimate Partner Violence Research
Crying
Blame allocation, sex and gender in a murder interrogation
Problems of Versions in Everyday Situations
| Unique citing works | 14 |
|---|---|
| Citations per year | 2 |
| Citation span | 2019 - 2025 (7) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 14 |