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Managers’ Moral Struggle

A Case Study on Ethical Dilemmas and Ethical Decision-making in the Context of Immigration

Bibliographic Data

ID12902131
AuthorsIda Okkonen (0000-0001-7323-3735, University of Jyväskylä, corresponding author), Tuomo Takala (0000-0002-1396-6977, University of Jyväskylä)
Year2019
Volume13
Issue4
Pages392-408
Publication date2019-04-22
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueEthics and Social Welfare (JOURNAL)
Journal identifiersISSN: 1749-6535 • E-ISSN: 1749-6543
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/17496535.2019.1604784
OpenAlexW2941316352
LanguageEN
Citations received3
References cited45

This qualitative study explores the types of ethical dilemmas that Finnish managers working in reception centres for asylum seekers have encountered and whether the moral intensity of the ethical issues was observable in the ethical decision-making. It concludes that the majority of the managers interviewed encountered ethical dilemmas relating to the termination of reception services. The ethical dilemmas were stratified into seven groups: ambiguous or complete absence of relevant instructions, lack of support, conflicting values, withholding information, pressure, discretionary stress, and unjust decisions on asylum applications. In addition, various dimensions of moral intensity were observed in the managers’ ethical decision-making, indicating that they recognised the ethical aspects of their moral dilemmas. Finally, theoretical and practical implications, as well as limitations and future propositions, are discussed

Context (archaeology · Engineering ethics · Ethical decision · Ethical Leadership · Immigration · Moral dilemma · Political science · Public relations · Qualitative research · Refugee · Social science · Sociology · Ethics in Business and Education · Ethics in medical practice · Law · Psychology · Psychology of Moral and Emotional Judgment · Social Psychology

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Unique citing works3
Citations per year1,5
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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