Service Journalism as Community Experience
Personal technology and personal finance at The New York Times
Bibliographic Data
| ID | 12909275 |
|---|---|
| Authors | Nikki Usher (0000-0001-7297-4427, Schlumberger (Ireland), corresponding author) |
| Year | 2011 |
| Volume | 6 |
| Issue | 1 |
| Pages | 107-121 |
| Publication date | 2011-10-21 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journalism Practice (JOURNAL) |
| Journal identifiers | ISSN: 1751-2786 • E-ISSN: 1751-2794 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/17512786.2011.628782 |
| OpenAlex | W2287709274 |
| Language | EN |
| Citations received | 11 |
| References cited | 12 |
This paper looks at service journalism and its evolution as a community platform through blog comments and social media through a case study of two sections of The New York Times' business section: the personal finance section and the personal technology section. The paper proceeds through a discussion of the importance of networked journalism, and relies on in-depth qualitative interviews with the journalists closest to the decisions being made about how service journalism at the Times becomes a participatory experience for readers. The article argues that a Web 2.0 world facilitates a community experience that changes the one-to-many relationship that journalists have with their readers; instead, journalists make decisions about coverage and engage in conversations with readers in response to this new relationship with readers. Keywords: lifestyle journalismnetworked journalismparticipatory journalismpersonal financepersonal technologyservice journalism Notes 1. This later became NYTimes digital, and then NYTimes.com
Journalism · Media studies · Political science · Public relations · Sociology · Technical Journalism · Media Studies and Communication · Radio, Podcasts, and Digital Media · Social Media and Politics
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Journalistic Relations and Values in the Networked Era
The Power of Commercial Influences
| Unique citing works | 11 |
|---|---|
| Citations per year | 0,92 |
| Citation span | 2014 - 2024 (11) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 11 |