Determinants of e-government service adoption
An empirical study for business registration in Southeast Vietnam
Bibliographic Data
| ID | 12910916 |
|---|---|
| Authors | Hoài Nguyễn Trọng (University of Economics Ho Chi Minh City), Dang Thanh Vu (0000-0003-0743-8251, University of Economics Ho Chi Minh City), Vien Nguyen (0000-0002-4330-5221, University of Economics Ho Chi Minh City, corresponding author), Nguyễn Thanh Tùng (0000-0003-4205-5475, University of Economics Ho Chi Minh City) |
| Year | 2020 |
| Volume | 15 |
| Issue | 3 |
| Pages | 453-468 |
| Publication date | 2020-09-11 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Asian Public Policy (JOURNAL) |
| Journal identifiers | ISSN: 1751-6242 • E-ISSN: 1751-6234 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/17516234.2020.1805396 |
| OpenAlex | W3085286780 |
| Language | EN |
| References cited | 31 |
The study aims to examine the determinants affecting the adoption of e government services in Vietnam. An extended version of the unified theory of acceptance and use of technology model is employed to build the research model. The model is investigated through asurvey of 433 responses from small and medium enterprise (SMEs) owners in three Southeast provinces in Vietnam, and analysed using amultinomial logit model. The findings are expected to not only assist SMEs in their business registration process but contribute to quality improvement and promotion of e-government services in Southeast Vietnam
Business · Economic growth · Economics · Government (linguistics · Ordered logit · Political science · Politics · Promotion (chess · Quality (philosophy · Service (business · Service quality · E-Government and Public Services · ICT Impact and Policies · Technology Adoption and User Behaviour · Marketing
The utilization of e‐government services
Trust and risk in e-government adoption
Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT)
User Acceptance of Information Technology
A Theoretical Extension of the Technology Acceptance Model
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
From the quality of traditional services to the quality of local e-Government online services
Channel choice and public service delivery in Canada
A generalised adoption model for services
Why e-government projects fail? An analysis of the Healthcare.gov website
Lean government and platform-based governance—Doing more with less
Politics of E‐Government
E-Government in developing countries
| Highly cited | No |
|---|