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Mobile communication and refugees

An analytical review of academic literature

Bibliographic Data

ID12911752
AuthorsAmanda Alencar (0000-0002-6668-1035, Erasmus University Rotterdam, corresponding author)
Year2020
Volume14
Issue8
Publication date2020-06-05
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociology Compass (JOURNAL)
Journal identifiersISSN: 1751-9020 • E-ISSN: 1751-9020
PublisherWiley (PUBLISHER • GB)
DOI10.1111/soc4.12802
OpenAlexW3033328282
LanguageEN
Citations received54
References cited70

Over the past decade, an expanding literature has explored the ways in which refugees rely on mobile communication technologies to stay in touch with a wider community and to access relevant information and services in their new places. Nevertheless, challenges linked to (a lack of) digital literacy and accessibility among refugees, and associated risks of technology use can negatively affect their empowerment and participation in a “mediatized” society. In light of the mutually shaping processes emerging between technology and society, this article provides an overview of studies focusing on the relationship between mobile communication practices and refugee lives under different circumstances. Using the concept of affordances as an analytic tool, this article looks into ways in which existing studies address the possibilities and vulnerabilities of mobile communications, the social conditions, and the agency of refugees in engaging with mobile technologies in the different temporal and spatial dimensions of their migration trajectories. Future studies should explore more collective processes and the power dynamics involved in the appropriation of mobile technologies by different migration actors

Affordance · Agency (philosophy · Appropriation · Digital Literacy · Empowerment · Information and Communications Technology · Mobile device · Mobile technology · Mobilities · Political science · Public relations · Refugee · Social science · Sociology · World Wide Web · Computer Science · Diaspora, migration, transnational identity · Migration, Refugees, and Integration · Social Media and Politics

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    Open Access•L Achilli, A Massari et al.•Journal of Immigrant & Refugee…•2026

  • "Living in limbo"

    Open Access•A Prashizky•First Monday•2023

  • Human Factors in Privacy Research

    Open Access•Nina Gerber, Alina Stöver et al.•Human Factors in Privacy Research•2023

  • Undoing Nothing

    Open Access•Paolo Boccagni•Undoing Nothing•2025

  • Technology-mediated communication among migrant families separated by borders

    Open Access•Hyojin Lee, Jennifer A Kam et al.•Human Communication Research•2026

  • Intergenerational Care and Intersecting Inequalities Among Transnational Families in Europe

    Open Access•Ruth Evans, Rosa Mas Giralt et al.•Population Space and Place•2026

  • Ambivalent Technologies

    Open Access•Arthur Ganz, Aurora Ganz et al.•Global Studies Quarterly•2025

  • Digitalisation without detriment

    Open Access•Joseph Chambers, Joseph T Chambers et al.•People Place and Policy Online•2023

  • Exploring the relationship between information and communication technology collective behaviors and sense of community

    Open Access•Richard Canevez, Carleen Maitland et al.•Information Technology and People•2022

  • The impact of migration on intellectual capital

    Open Access•Mohammed Ibrahim Gariba, Grace Addo-Donkoh et al.•Cogent Social Sciences•2025

  • Digital inequalities among migrants in precarious situations in Italy

    Open Access•Claudia Lintner, Franca Zadra•Journal of Social Work•2026

  • The ‘connected migrant’

    Open Access•Claire Moran•Convergence The International…•2023

  • Cyberhate among Ukrainian adolescents in war-torn Ukraine

    Open Access•Julia Levin, Nadine Cruz Neri et al.•Computers in Human Behavior•2025

  • The use and impact of digital interventions on mental health and wellbeing of forced migrants

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  • Immigrant Influencers on TikTok

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  • My Phone Is Like My Office”

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  • Digitalization and Migration

    Open Access•Colleen Boland, Giacomo Solano•Social Inclusion•2026

  • Networked Migrants and De‐Networked Policies—Examining the Nexus of Migration Regimes and Experiences Through a Relational Lens

    Open Access•A D''Angelo, Louise Ryan•Global Networks•2026

  • Doing Digital Migration Studies

    Open Access•Koen Leurs, Sandra Ponzanesi•Doing Digital Migration Studies•2024

  • Virtual Ethnography of Female Migrants

    Open Access•Adriana Calvo, Maite Aurrekoetxea-Casaus et al.•Journal of International…•2023

  • Digital reconstructions of home-making during shuttle refuge

    Jeannine Teichert•Transitions Journal of Transient…•2024

  • I hope, one day, I will have the right to speak

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  • It hurts my heart’

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  • Dispositions of dis/trust

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  • Disconnecting from my smartphone is a privilege I do not have

    Open Access•Miriana Cascone, Tiziano Bonini•New Media & Society•2024

  • Online Political Participation of Refugees in Germany

    Open Access•Simon Schmidbauer, Maria Becker et al.•SAGE Open•2024

  • Using WhatsApp messenger for health systems research

    Open Access•Karima Manji, Johanna Hanefeld et al.•Health Policy and Planning•2021

  • Allowing time to piece the puzzle together

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  • Periodismo de migraciones

    Open Access•Jessica Retis, Denise Cogo•Estudios sobre el Mensaje…•2021

  • Applying digital technologies in refugee contexts. Lessons learned from community engagement in Al Baqa’ refugee camp, Jordan

    Open Access•Victoria Andrea Cotella, R Aburamadan•Cities•2025

  • Technology for empowerment

    Open Access•Nova Ahmed, Mahbuba Tasmin et al.•Technology in Society•2022

  • Migrant digital placemaking for wellbeing

    Open Access•Dolf te Lintelo, Kevin Hernández et al.•Wellbeing Space and Society•2024

  • Reflecting the Smartphone’s (Imagined) Affordances in Refugee’s Journeys

    Open Access•Claudia Lintner•MIGRATION LETTERS•2023

  • Investigating the efficacy of the Amep Digital Literacies Framework and Guide for adult EAL settings

    Open Access•Ekaterina Tour, Keith Haynes et al.•Journal of Adolescent & Adult…•2023

  • Infrastructural evolution

    Open Access•Shasha Lin, Tianlong You•Comparative Migration Studies•2025

  • Bidi Bidi Creativity

    Open Access•Michael Gallagher, Rovincer Najjuma et al.•Social Inclusion•2023

  • Digital Technologies and Refugees’ Social Inclusion

    Open Access•Giacomo Solano, Iris Poelen et al.•Social Inclusion•2025

  • Digital Inclusion of Migrants in Türkiye

    Open Access•Bilge Hamarat Yalçın, Çağlar AKAR•Social Inclusion•2025

  • Digital Tactics of Refugee Women

    Open Access•Anne Clark Bartlett, Noemí Mena Montes et al.•Social Inclusion•2025

  • In Her Multimedia Words

    Open Access•Noemí Mena Montes, Colleen Boland•Social Sciences•2025

  • Glitches in the Digitization of Asylum

    Open Access•Austin Kocher•Societies•2023

  • Working from below

    Lucien Vilhalva de Campos, J Toscano•Crossings Journal of Migration…•2024

  • Visual Analysis and the Contentious Politics of the Radical Right

    Open Access•Manuela Caiani•Sociology Compass•2024

  • A Double-Edged Sword? The Role of Digital Technologies in Marriage and Divorce Among Syrian Refugees in Northern Jordan

    Open Access•Ruba Al Akash, Marina De Regt et al.•Refuge Canada s Journal on Refuge•2024

  • Can technology break the invisible wall? Exploring mobile application needs and preferences among North Korean refugees in South Korea

    Open Access•Mee Young Um, Elizabeth Hatch et al.•Asian and Pacific migration journal•2023

  • The temporal identity work of digitally connected migrants

    Open Access•Lotta Hultin, Markus Balázs Göransson et al.•Media Culture & Society•2026

  • Linking with migrants

    Open Access•Charishma Ratnam, C Keel et al.•Journal of Sociology•2024

  • Ethical Dilemmas, Rewards, and Lessons for the Future

    Open Access•Michelle L James•International Journal of…•2023

  • Understanding Social Media Dependency, and Uses and Gratifications as a Communication System in the Migration Era

    Open Access•Yasmin Aldamen•Social Sciences•2023

  • Sources of Social Capital Among Syrian Refugees in Informal Tented Settlements in Lebanon

    Open Access•Markus Balázs Göransson, Lotta Hultin et al.•Journal of Immigrant & Refugee…•2025

  • Resilience, smartphone use and language among urban refugees in the Global south

    Open Access•Gina Netto, Lynne Baillie et al.•New Community•2022

  • Constructed objectivity in asylum decision-making through new technologies

    Open Access•Derya Ozkul•New Community•2025

  • The Sage Handbook of Media and Migration

    Kevin Smets, Koen Leurs et al.•The SAGE Handbook of Media and…•2020

  • Smart(phone) travelling

    Judith Zijlstra, Ilse Van Liempt•International Journal of…•2017

  • The digital divide and social inclusion among refugee migrants

    Open Access•Khorshed Alam, Sophia Imran•Information Technology and People•2015

  • Social media, digital video and health promotion in a culturally and linguistically diverse Australia

    Open Access•Ben O’Mara, B O'Mara•Health Promotion International•2013

  • Peer support groups, mobile phones and refugee women in Melbourne

    Open Access•Pranee Liamputtong, Lee Koh et al.•Health Promotion International•2016

  • Social Media and Forced Migration

    Open Access•Julia Marlowe•Media and Communication•2019

  • Prospects of Refugee Integration in the Netherlands

    Open Access•Amanda Alencar, Vasiliki Tsagkroni et al.•Media and Communication•2019

  • Navigating a new life

    Katja Kaufmann•Information Communication & Society•2018

  • Refugee integration and social media

    Open Access•Amanda Alencar•Information Communication & Society•2018

  • Is the smartphone always a smart choice? Against the utilitarian view of the ‘connected migrant’

    Open Access•Isabel Awad, Jonathan Tossell•Information Communication & Society•2021

  • Technology’s Refuge

    Open Access•Linda Leung, Cath Finney Lamb et al.•Technology’s Refuge•2009

  • Becoming Mobile After Detention

    Open Access•Diana Glazebrook•Social Analysis•2004

  • Connecting Homeland and Borders Using Mobile Telephony

    Open Access•Akshaya Sreenivasan, Steve Bien-Aimé et al.•Journal of Information Policy•2017

  • Syrian Refugees and the Digital Passage to Europe

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  • The Best, the Worst, and the Hardest to Find

    Open Access•Maren Borkert, Karen Fisher et al.•Social Media + Society•2018

  • The politics of transnational affective capital

    Koen Leurs•Crossings Journal of Migration…•2014

  • Forced migrants, emotive practice and digital heterotopia

    Saskia Witteborn•Crossings Journal of Migration…•2014

  • Countering isolation with the use of technology

    Kate Coddington, A Mountz•Journal of the Indian Ocean Region•2014

  • Practicing critical media literacy education with/for young migrants

    Open Access•Hemmo Bruinenberg, Sanne Sprenger et al.•International Communication Gazette•2019

  • Communication rights from the margins

    Open Access•Koen Leurs•International Communication Gazette•2017

  • The gap between here and there

    Open Access•Anke Fiedler•International Communication Gazette•2018

  • The digital force in forced migration

    Saskia Witteborn•Popular Communication•2018

  • Connected migrants

    Open Access•Koen Leurs, Ponzanesi•Popular Communication•2018

  • Syrian refugees and information precarity

    Open Access•Melissa Wall, Madeline Otis Campbell et al.•New Media & Society•2015

  • Digital (dis)connectivity in fraught contexts

    Open Access•A Dhoest•European Journal of Cultural…•2019

  • Mobiles and ‘making do’

    Open Access•Alexandra Greene•European Journal of Cultural…•2019

  • Social connectedness and mobile phone use among refugee women in Australia

    Open Access•Rae Walker, Lee Koh et al.•Health & Social Care in the…•2014

  • Digital Escapes? ICTs, Settlement and Belonging among Karen Youth in Melbourne, Australia

    S Gifford, S M Gifford et al.•Journal of Refugee Studies•2013

  • Becoming (Im)Perceptible

    Saskia Witteborn•Journal of Refugee Studies•2015

  • Tracing pathways to higher education for refugees

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  • Transnational connectivity and the affective paradoxes of digital care labour

    Open Access•Koen Leurs•European Journal of Communication•2019

  • Media and immobility

    Open Access•Kevin Smets•European Journal of Communication•2019

  • Information seeking, technology use, and vulnerability among migrants at the United States–Mexico border

    Open Access•Bryce Clayton Newell, Ricardo Gómez et al.•The Information Society•2016

  • The smartphone as a lifeline

    Open Access•Amanda Alencar, Katerina Kondova et al.•Media Culture & Society•2019

  • Self-represented witnessing

    Open Access•Maria Rae, Rosa Holman et al.•Media Culture & Society•2018

  • Disrupted becomings

    Open Access•Hannah A Gough, Katherine V Gough•Geoforum•2019

  • Five Questions for Digital Migration Studies

    Open Access•Koen Leurs, Kevin Smets•Social Media + Society•2018

  • Media Practices and Forced Migration

    Open Access•Heike Graf•Media and Communication•2018

  • When the phone stops ringing

    Open Access•M Belloni•Global Networks•2020

  • Refugees, Post-Migration Stress, and Internet Use

    Open Access•Jude P Mikal, Braden Woodfield•Qualitative Health Research•2015

  • Syrian Refugee Youth Use Social Media

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  • Digital Resilience Tactics of Syrian Refugees in the Netherlands

    Open Access•Ghadeer Udwan, Koen Leurs et al.•Social Media + Society•2020

  • Future Anthropology Ethics and Datafication

    Open Access•Sarah Pink, Debora Lanzeni•Social Media + Society•2018

  • Smart Refugees

    Open Access•Romy Dekker, Rianne Dekker et al.•Social Media + Society•2018

  • The Ambivalent Potentials of Social Media Use by Unaccompanied Minor Refugees

    Open Access•Nadia Kutscher, Lisa-Marie Kreß•Social Media + Society•2018

  • On Digital Passages and Borders

    Open Access•Mark Latonero, Paula Kift•Social Media + Society•2018

  • The Mediation of Hope

    Open Access•Mirjam Twigt•Social Media + Society•2018

  • Rethinking the Digital Divide

    Open Access•Katherine T Mccaffrey, Maisa C Taha•Annals of Anthropological Practice•2019

  • There is no Future in Humanitarianism

    Cathrine Brun•History and Anthropology•2016

  • Technologies, Texts and Affordances

    Open Access•I Hutchby•Sociology•2001

  • Now I'm Part of Australia and I Need to Know What Is Happening Here

    Open Access•Pthai Tudsri, Aparna Hebbani•Journal of International…•2015

Unique citing works54
Citations per year9
Citation span2020 - 2026 (7)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 52

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