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What is Trust? A Multidisciplinary Review, Critique, and Synthesis

Bibliographic Data

ID12912296
AuthorsB G Robbins (0000-0002-6609-0964, New York University, corresponding author)
Year2016
Volume10
Issue10
Pages972-986
Publication date2016-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociology Compass (JOURNAL)
Journal identifiersISSN: 1751-9020 • E-ISSN: 1751-9020
PublisherWiley (PUBLISHER • GB)
DOI10.1111/soc4.12391
OpenAlexW2531109105
LanguageEN
Citations received55
References cited78

Despite decades of interdisciplinary research on trust, the literature remains fragmented and balkanized with little consensus regarding its origins. This review documents how this came to be and attempts to offer a solution. Specifically, it evaluates issues of conceptualization found in the trust literature. I recommend that we move away from varieties of trust – multidimensional conceptualizations of trust – and toward a single trust concept built around four essential properties: actor A's beliefs, actor B's trustworthiness, the matter(s) at hand, and unknown outcomes. I finish the article by proposing a synthetic structural‐cognitive theoretical framework for investigating the causes and consequences of trust in everyday life

Cognition · Conceptualization · Epistemology · Everyday life · Multidisciplinary approach · Social science · Sociology · Trustworthiness · Computer Science · Experimental Behavioral Economics Studies · Job Satisfaction and Organizational Behavior · Philosophy · Psychology · Social Capital and Networks · Social Psychology · Artificial Intelligence

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Unique citing works55
Citations per year6,11
Citation span2017 - 2026 (10)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 53

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