Bilingual Social Workers in Mental Health Service Provision

Cultural Competence, Language, and Work Experience

Dados Bibliográficos

ID12916611
AutoresShu‐Wen Liu (0000-0001-8584-738X, Fordham University, autor correspondente)
Ano2013
Volume7
Fascículo2
Páginas85-98
Data de publicação2013-06-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoAsian Social Work and Policy Review (JOURNAL)
Identificadores do periódicoISSN: 1753-1403 • E-ISSN: 1753-1411
EditoraWiley (PUBLISHER • GB)
DOI10.1111/aswp.12009
OpenAlexW1971410521
IdiomaEN
Citações recebidas9
Referências citadas13

Many agencies actively recruit bilingual social workers. This study presents the reactions of 10 Chinese bilingual social workers to the expectations and demands of their agencies. The study employed a qualitative design with a phenomenological approach. The participants’ responses provide insight into how they manage ethnic and cultural mental health issues in Chinese populations. This study aims to improve social service delivery for clients with limited English proficiency by identifying effective, culturally competent services. The findings suggest that when hiring bilingual social workers, it is just as important for them to be culturally competent as it is for them to be an ethnic or language match with the client base. Having all of these qualities will result in staff members who can provide more effective services by making accurate diagnoses and identifying appropriate treatment plans. In addition to employing bilingual social workers, it is important to maintain good supervision as this will allow supervisees to have a unique perspective on what is involved in providing effective delivery of services to clients with limited English proficiency. Implications for research, practice, and policy are discussed

Business · Competence (human resources · Cultural competence · Ethnic group · Language proficiency · Medical education · Mental health · Pedagogy · Political science · Psychotherapist · Public relations · Service (business · Service delivery framework · Sociology · Family Caregiving in Mental Illness · Medicine · Migration, Health and Trauma · Psychology · Social Psychology · Social Work Education and Practice · Social Work · Marketing