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The ability of public library staff to help homeless people in the United States

Exploring relationships, roles and potential

Bibliographic Data

ID12937433
AuthorsKeith A Anderson (0000-0002-9637-2313, The Ohio State University, corresponding author), Chaniqua D Simpson (0009-0006-6019-1314, The Ohio State University), Lynette G Fisher (The Ohio State University)
Year2012
Volume20
Issue2
Pages177-190
Publication date2012-06-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Poverty and Social Justice (JOURNAL)
Journal identifiersISSN: 1759-8273 • E-ISSN: 1759-8281
PublisherPolicy Press (PUBLISHER • GB)
DOI10.1332/175982712x652078
OpenAlexW2324967718
LanguageEN
Citations received5

For public library staff, helping homeless service users can be challenging as they present a range of needs and concerns. In this exploratory study, library staff in the United States completed postal surveys focusing on their relationships with and abilities to help homeless library service patrons. Findings indicated that library staff may be in a position to help, yet they are not well trained to address the specific and often complex needs of homeless people. In the future, additional training may enable library staff to serve in a gatekeeper capacity to link homeless patrons with formal social service providers

Business · Exploratory research · Political science · Position (finance · Public relations · Service (business · Service provider · Social science · Sociology · Homelessness and Social Issues · Library Science and Administration · Psychology · Marketing

  • Library Patrons’ Psychosocial Needs

    Open Access•Elizabeth A Wahler, Mary A Provence et al.•Social Work•2021

  • Public Library Patrons in Crisis

    Open Access•Mary A Provence, Elizabeth A Wahler•Families in Society The Journal…•2025

  • Library-Based Field Placements

    Amanda Aykanian, Peggy Morton et al.•Journal of Social Work Education•2020

  • The Public Library as Resistive Space in the Neoliberal City

    Open Access•Aptekar•City and Community•2019

  • Professional Social Work and Public Libraries in the United States

    Open Access•Sunwoo Lee, Junghee Bae et al.•Social Work•2022

Unique citing works5
Citations per year0,71
Citation span2019 - 2025 (7)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 5

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