Perceptions of Citizens for Public Institutions’ Performance in Crises
Covid-19 Crisis in Turkey Context
Bibliographic Data
| ID | 12949450 |
|---|---|
| Authors | Müslüm Kayacı (0000-0002-6055-2734, Dicle University, corresponding author) |
| Year | 2022 |
| Volume | 19 |
| Issue | 19 |
| Pages | 185-205 |
| Publication date | 2022-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Balkan Social Science Review (JOURNAL) |
| Journal identifiers | ISSN: 1857-8772 • E-ISSN: 1857-8799 |
| Publisher | Goce Delchev University - Shtip (PUBLISHER) |
| DOI | 10.46763/bssr2219185k |
| OpenAlex | W4285309306 |
| Language | EN |
| References cited | 25 |
The hard measures of governments and incapacity of public sector were questioned in many societies due to quick spread of Covid-19 in the previous two years. Considering crisis management, public administration and voice orientation literature, this study proposed a negative relationship with public sector performance perception of citizens and their political position in regards to the governing party during Covid-19 outbreak in Turkey. Moreover, political participation and political efficacy would play a contextual role in this negative relationship. Findings of the study indicate that opponent citizens perceive a lower level of performance for public institutions during Covid-19. However, political efficacy of citizens did not amplify this relationship. While high level of political participation amplifies the negative effect of political view on public service performance, it did show a diminishing moderating role in general
Biology and political orientation · Business · Context (archaeology · Coronavirus disease 2019 (COVID-19 · Crisis management · Geography · Perception · Political economy · Political science · Politics · Position (finance · Public relations · Public sector · Public service · Sociology · Law · Medicine · Psychology · Public Administration and Governance · Turkish Urban and Social Issues
Public Service Performance and Trust in Government
Learning from the Covid-19 crisis
The Covid-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems
The Politics of Crisis Management
Why pandemic response is unique
September 11
Voice and Equality
International Crises
Are You Being Served? The Responsiveness of Public Administration to Citizens’ Demands
The Politics of Crisis Management. Public Leadership Under Pressure
A New Model for Old Measures
Emergency Management Research and Practice in Public Administration
Learning from the Katrina Crisis
When Public Participation in Administration Leads to Trust
How Well Do They Manage a Crisis? The Government's Effectiveness During the Covid‐19 Pandemic
Public Organization Adaptation to Extreme Events
Crises and Crisis Management
Public Participation and Organizational Performance
Citizens' Perceptions of Politics and Ethics in Public Administration
What Have We Learned About Generalized Trust, If Anything
Social Capital and the Dynamics of Trust in Government
The Limits of Political Efficacy
A Public Management for All Seasons
Turkey
Measuring Internal Political Efficacy in the 1988 National Election Study
| Citation velocity | historical |
|---|---|
| Highly cited | No |