Digitalisation and Client-Orientated Services
Examples from Norway
Bibliographic Data
| ID | 12965838 |
|---|---|
| Authors | Catharina Bjørkquist (0000-0003-4471-3638), Gunnar Vold Hansen (0000-0002-6069-3289) |
| Year | 2022 |
| Volume | 13 |
| Issue | 2 |
| Pages | 1-15 |
| Publication date | 2022-09-27 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Nordic Journal of Social Research (JOURNAL) |
| Journal identifiers | ISSN: 1892-2783 • E-ISSN: 1892-2783 |
| Publisher | Scandinavian University Press (PUBLISHER • NO) |
| DOI | 10.18261/njsr.13.2.4 |
| OpenAlex | W4297370002 |
| Language | EN |
| References cited | 32 |
Business · Internet privacy · Knowledge management · Political science · Public relations · Sociology · Computer Science · Customer Service Quality and Loyalty · Patient Satisfaction in Healthcare · Psychology · Psychology of Social Influence
Public Management Reform
The System of Professions
Hybrid professionalism and beyond
Street-Level Bureaucracy and E-Government
Institutional Logics
Managing the Rivalry of Competing Institutional Logics
A desistance paradigm for offender management
The digitally engaged patient
Practitioner perspectives on the implementation of an electronic information system to enforce practice standards in England
Norwegian home care in transition - heading for accountability, off-loading responsibilities
The Relational Context of Desistance
Digital coping
Digitalization, Street‐Level Bureaucracy and Welfare Users' Experiences
We Live in a Technological Era, Whether You Like It or Not”
Theory of professionalism
Institutional Logics and the Historical Contingency of Power in Organizations
| Highly cited | No |
|---|