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Predicting E-Government Use and Public Support for Computer Access and Training

Employing Two Distinct Theoretical Approaches

Bibliographic Data

ID12972018
AuthorsDenis Rey (University of Tampa, corresponding author), Joshua Ozymy (0000-0003-1280-3073, Texas A&M University – Corpus Christi)
Year2011
Volume8
Issue1
Pages68-82
Publication date2011-02-25
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Information Technology & Politics (JOURNAL)
Journal identifiersISSN: 1933-169X • E-ISSN: 1933-1681
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/19331681.2010.500992
OpenAlexW2066897600
LanguageEN
Citations received1
References cited34

This study tests two theories that may explain why individuals demand e-government services: self-interest and symbolic politics. Using a unique survey of local government e-service initiatives, we find that both explanations do well to predict e-government usage and demand for better access and training programs. We also uncover distinctive attitudes and behaviors among low-income and minority respondents, which suggests they are more likely to use these services and potentially benefit from expanded programs. These findings should help policy-makers understand and tailor e-government initiatives to needy populations

Business · E-Government · Economic growth · Economics · Geography · Government (linguistics · Information and Communications Technology · Political science · Politics · Public economics · Public policy · Public relations · Service (business · Survey data collection · Training (meteorology · E-Government and Public Services · Internet Traffic Analysis and Secure E-voting · Social Media and Politics · Marketing

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Unique citing works1
Citations per year0,17
Citation span2020 - 2020 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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