Electronic Government-Citizen Relationships
Exploring Citizen Perspectives
Bibliographic Data
| ID | 12972175 |
|---|---|
| Authors | Arthur Sweeney (University of Southern Queensland, corresponding author), Arthur D P Sweeney |
| Year | 2008 |
| Volume | 4 |
| Issue | 2 |
| Pages | 101-116 |
| Publication date | 2008-04-30 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Information Technology & Politics (JOURNAL) |
| Journal identifiers | ISSN: 1933-169X • E-ISSN: 1933-1681 |
| Publisher | Routledge (PUBLISHER • GB) |
| DOI | 10.1080/19331680802076165 |
| OpenAlex | W1553049480 |
| Language | EN |
| Citations received | 7 |
| References cited | 32 |
Citizens that already are engaged in online activities are more inclined to connect with their governments electronically. One question that has largely gone unanswered is, Does citizens' use of the Internet to interact with governments facilitate relationships between them and their governments? This is the key issue for e-governance and is under researched. So this research explores citizen perspectives through qualitative interviews. The data is content analyzed using Leximancer. Citizens trust the e-government process but not their governments. Quantitative survey research is needed to confirm these results that are important both for relationship theory and for the working relationships between governments and citizens
Business · Content analysis · Corporate governance · E-Government · Government (linguistics · Information and Communications Technology · Key (lock · Political science · Process (computing · Public relations · Qualitative property · Qualitative research · Social science · Sociology · Survey data collection · The Internet · Computer Science · E-Government and Public Services · Public Administration · Social Media and Politics · Technology Adoption and User Behaviour
The effects of e-government evaluation, trust and the digital divide in the levels of e-government use in European countries
Explaining the Failure of an Online Citizen Engagement Initiative
The right to stay offline? Not during the pandemic
Determining the type of e-government use
Effects of Predictors of Citizens' Attitudes and Intention to Use Open Government Data and Government 2.0
Citizens’ attitudes toward Open Government and Government 2.0
Connective action and the echo chamber of ideology
The utilization of e‐government services
Self-Service Technologies
Perceived usefulness, personal experiences, risk perception and trust as determinants of adoption of e-government services in The Netherlands
Building Citizen Trust Through E-government
E-Government
Customer orientation in electronic government
Developing fully functional E-government
The endless wire
Citizens as customers
E-government developments on delivering public services among EU cities
E-Democracy, E-Commerce, and E-Research
The Effects of E‐Government on Trust and Confidence in Government
E-Governance in India
E” the People
E‐Government and the Transformation of Service Delivery and Citizen Attitudes
Designing Web Technologies for Local Governance Reform
The Strength of Weak Ties
How Many Interviews Are Enough
The Strength of Weak Ties
| Unique citing works | 7 |
|---|---|
| Citations per year | 0,47 |
| Citation span | 2011 - 2022 (12) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 7 |