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Price Competition, Experiential Quality and Online Marketing Decisions of a Tourism Supply Chain

Bibliographic Data

ID12974253
AuthorsGang Xie (0000-0003-1421-4838, Academy of Mathematics and Systems Science, corresponding author), Fuxin Jiang (0000-0002-7522-061X, Chinese Academy of Sciences), Shuihan Liu (0000-0001-8622-5865, Academy of Mathematics and Systems Science)
Year2022
Volume19
Issue3
Pages700-723
Publication date2022-09-13
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of China Tourism Research (JOURNAL)
Journal identifiersISSN: 1938-8160 • E-ISSN: 1938-8179
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/19388160.2022.2118200
OpenAlexW4295808783
LanguageEN
References cited53

This study examines the price competition, experiential quality and online marketing decisions of a tourism supply chain, consisting of a tourism operator and two online retailers. The equilibrium solutions and the conditions for unique optimal solutions are derived in three supply chain strategies. This study also investigates performance improvement measures, including the operator’s involvement in online marketing and online reviews for quality improvement. An experimental analysis is conducted to compare supply chain performance and provide tourism managerial insights. The investigation provides a reference for tourism policies that could assist in improving experiential quality and operation performance

Business · Competition (biology · Experiential learning · Industrial organization · Political science · Quality (philosophy · Supply chain · Supply chain management · Tourism · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Diverse Aspects of Tourism Research · Psychology · Marketing

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