Do Tourists Dream of Urban Air Mobility? Psychology and the Unified Theory of Acceptance and Use of Technology

Bibliographic Data

ID12974396
AuthorsAleksandar Radic (0000-0001-7760-5495, University of Dubrovnik), Wei Quan (0000-0002-1174-6209, Sejong University), Antonio Ariza-Montes (0000-0002-5921-0753, Universidad Loyola Andalucía), Bonhak Koo (0000-0002-9863-0806, Texas Tech University), Jinkyung Jenny Kim (0000-0002-1704-3272, Macau University of Science and Technology), Bee‐lia Chua (0000-0001-5268-2988, Universiti Putra Malaysia), Miseldra Gil-Marín (0000-0003-2553-5020, Universidad Autónoma de Chile), H Han (0000-0001-6356-3001, Sejong University, corresponding author)
Year2024
Volume21
Issue1
Pages236-270
Publication date2024-03-13
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of China Tourism Research (JOURNAL)
Journal identifiersISSN: 1938-8160 • E-ISSN: 1938-8179
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/19388160.2024.2326950
OpenAlexW4392741739
LanguageEN
Citations received1
References cited95

Traffic congestion is a widespread problem that can affect tourists at psychological, cognitive, physical, and social levels. Some cities are solving traffic congestion better than others. The purpose of this study is to unearth the perception of U.S. and Chinese tourists toward the adoption of urban air mobility (UAM). The novelty of the current study dwells in introducing avoidance, hyper-arousal, impairment in functioning and somatization as antecedences of emotional exhaustion and depersonalization and combining emotional exhaustion and depersonalization with the modified Unified Theory of Acceptance and Use of Technology (UTAUT) 2 model. The prospective conceptual framework explained the influencing predominance produced by the dependent variables: intention to use UAM (88.3%), emotional exhaustion (60.9%) and depersonalization (72.0%) for Chinese tourists and intention to use UAM (76.6%), emotional exhaustion (68.4%) and depersonalization (61.3%) for U.S. tourists. We found that emotional exhaustion, depersonalization and modified UTAUT 2 constructs have a significant effect on the intention to use UAM for urban tourism

Advertising · Business · Dream · Economics · Management · Psychotherapist · Social influence · Sociology · Theory of planned behavior · Unified theory of acceptance and use of technology · Applied Psychology · Consumer Retail Behavior Studies · Digital Marketing and Social Media · Psychology · Social Psychology · Technology Adoption and User Behaviour · Marketing