An Exploration of Collective Memory in the Tourism Context

Bibliographic Data

ID12974698
AuthorsHuizhi Zhou (0000-0002-9911-271X, Macao University of Tourism, corresponding author), John Ap (0000-0002-6873-2342, Macao University of Tourism), Huijun Yang (0000-0003-1121-7806, Macao University of Tourism)
Year2023
Volume20
Issue3
Pages676-707
Publication date2023-11-02
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of China Tourism Research (JOURNAL)
Journal identifiersISSN: 1938-8160 • E-ISSN: 1938-8179
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/19388160.2023.2273275
OpenAlexW4388298166
LanguageEN
Citations received3
References cited114

Collective memory is the process and result of a specific social group's members sharing of the past. This paper examines and discusses what constitutes collective memory in the tourism context. It addresses collective memory as cultural production and its fundamental role in the tourism industry. As there are limited studies on collective memory applied to the tourism context, this paper identified the relevant attributes and dimensions of collective memory in a tourism context that will enable destination managers and marketers to formulate appropriate marketing strategies and provide practical suggestions for the industry to promote tourist destinations from a collective memory perspective. A qualitative study using in-depth interviews was conducted to identify and examine the meaning and attributes of collective memory. Face-to-face interviews were conducted with tourism academics, industry professionals and tourists. Eleven (11) attributes of collective memory were identified, namely: place; cuisine; souvenir; growing up experience; history; event; reproduction; subjective; culture and identity; personal future needs; and development of tourism destination. Moreover, with this information a conceptual framework of collective memory was developed. By enhancing the destination image, and providing memorable visitor experiences, tourist's memories can be enhanced, which may also facilitate their willingness to revisit a destination or place

Business · Collective identity · Collective memory · Context (archaeology · Geography · Political science · Public relations · Sociology · Tourism · Visitor pattern · Computer Science · Diverse Aspects of Tourism Research · Museums and Cultural Heritage · Psychology · Religious Tourism and Spaces · Marketing

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