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Social media users in search of ‘facts’

The Trade Union House fire case

Bibliographic Data

ID12977914
AuthorsVera Zvereva (0000-0001-8071-6380, University of Jyväskylä, corresponding author)
Year2021
Volume13
Issue1
Pages11-28
Publication date2021-01-02
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueRussian Journal of Communication (JOURNAL)
Journal identifiersISSN: 1940-9427 • E-ISSN: 1940-9419
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/19409419.2021.1893212
OpenAlexW3135749204
LanguageEN
Citations received1
References cited27

What factors influence users to believe the stories they find in social media, and what role do emotions play for users in concluding that a particular fact is ‘true’? This article examines one aspect of emotionalized communication in social networks in an information war context, namely, how social network users make decisions about the reliability of the information they receive. We employ a qualitative study of a single case – a discussion among Russian-speaking Livejournal.com and Facebook.com users of a tragic incident in Ukraine – the deadly fire that took place in the Odessa Trade Union House on 2 May, 2014. The relevancy of this case consists in how, for all its uniqueness as a tragic event, the communications by users in its immediate aftermath typify important features of social media discussions of ‘shocking events’. This article considers a general model of behavior of users who must try to comprehend the tragic news and are caught in a state of uncertainty amid acute confrontation between actors in an information conflict

Context (archaeology · Event (particle physics · Internet privacy · Political science · Public relations · Social media · Sociology · State (computer science · Computer Science · History · Law · Media Studies and Communication · Misinformation and Its Impacts · Social Media and Politics

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Unique citing works1
Citations per year0,2
Citation span2021 - 2021 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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