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WhatsApp group as a shared resource for coping with political violence

The case of mothers living in an ongoing conflict area

Bibliographic Data

ID13012128
AuthorsYuval Roitman (0000-0002-2489-0314, Ben-Gurion University of the Negev, corresponding author), Daphna Yeshua-Katz (0000-0001-7976-1934, Ben-Gurion University of the Negev)
Year2021
Volume10
Issue1
Pages3-20
Publication date2021-06-11
Open AccessYes
TypeARTICLE
VenueMobile Media & Communication (JOURNAL)
Journal identifiersISSN: 2050-1579 • E-ISSN: 2050-1587
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/20501579211021455
OpenAlexW3167340488
LanguageEN
Citations received6
References cited40

In recent years, mobile media applications have become a significant resource for crisis communication and communal coping during natural disasters and wars. Drawing on communal coping and media affordance research, we examined the roles that a WhatsApp group plays for mothers living in an ongoing conflict area. We examined, through in-depth interviews, a local WhatsApp group operating in a community adjacent to the Israel–Gaza border. Findings revealed the unique emotion-focused and problem-focused coping strategies people use when facing ongoing threats. Four affordances—immediacy, reachability, mobility, and multimediality—contributed to WhatsApp’s role as a shared and ubiquitous coping resource. This study demonstrates the ways in which instant messaging communication affordances contribute to communal coping strategies in ongoing conflict areas

Affordance · Coping (psychology · Immediacy · Sociology · Focus Groups and Qualitative Methods · Media, Religion, Digital Communication · Psychology · Public Relations and Crisis Communication · Social Psychology

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Citation span2023 - 2026 (4)
Highly citedNo

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