Understanding the Hidden Emotional Labour of Migrant Women Doing Domestic Cleaning Work in England
Bibliographic Data
| ID | 13060180 |
|---|---|
| Authors | Nicola Chanamuto (0000-0001-9698-0768, University of Lincoln, corresponding author) |
| Year | 2022 |
| Volume | 6 |
| Issue | 2 |
| Pages | 314-333 |
| Publication date | 2022-12-02 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Emotions History Culture Society (JOURNAL) |
| Journal identifiers | ISSN: 2206-7485 • E-ISSN: 2208-522X |
| Publisher | Brill (PUBLISHER • NL) |
| DOI | 10.1163/2208522x-02010170 |
| OpenAlex | W4311622212 |
| Language | EN |
| Citations received | 2 |
| References cited | 18 |
This essay explores the emotional labour of women migrants working as domestic cleaners in a small city in England. Drawing on qualitative data gathered through in-depth semi-structured interviews, the essay foregrounds the narratives of a group whose perspectives have not been widely captured. In order to provide a good service, cleaners in the sample modified and mobilised their emotions, conveying friendliness and expressing empathy when faced with clients’ vulnerabilities. Framing domestic cleaning as relational, ‘intimate labour’ allows a better understanding of the role of migrant women in providing practical and emotional care. The analysis contributes to studies of migrant emotionality by situating cleaners’ emotional labour in the context of their transnational lives
Context (archaeology · Domestic work · Emotion work · Emotional labor · Emotionality · Empathy · Framing (construction · Geography · Narrative · Qualitative research · Social science · Sociology · Work (physics · Emotional Labor in Professions · Employment and Welfare Studies · Engineering · Gender Studies · Labor Movements and Unions · Psychology · Social Psychology
The Managed Heart
Economies of Emotion, Familiarity, Fantasy, and Desire
Bad feeling at work
‘More like a daughter than an employee’
When Foreign Domestic Helpers Care for and About Older People in Their Homes
Eldercare work, migrant care workers, affective care and subjective proximity
Reproductive Labor at the Intersection of Three Intimate Industries
Migrant domestic workers and the household division of intimate labour
Domestic service, affection and inequality
Domestic work–affective labor
Domestic hospitality, gender, and impression management among Danish women
Affective Precarity
Satisfied after all? Working trajectories and job satisfaction of foreign-born female domestic and care workers in Italy
Accessing Socially Excluded People - Trust and the Gatekeeper in the Researcher-Participant Relationship
Maid to order in Hong Kong
Permeable Homes
The Commodification of Intimacy
| Citations per year | 2 |
|---|---|
| Citation span | 2026 - 2026 (1) |
| Highly cited | No |