Can loyalty programs be effective in promoting integrated energy services? Evidence from Slovenian electricity consumers
Bibliographic Data
| ID | 13065053 |
|---|---|
| Authors | Janez Dolšak (0000-0003-1513-5533, University of Ljubljana, corresponding author), Nevenka Hrovatin (0000-0001-7406-2544, University of Ljubljana), Jelena Zorić (0000-0002-9837-0530, University of Ljubljana) |
| Year | 2018 |
| Volume | 48 |
| Pages | 246-256 |
| Publication date | 2018-11-06 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Energy Research & Social Science (JOURNAL) |
| Journal identifiers | ISSN: 2214-6296 • E-ISSN: 2214-6326 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.erss.2018.10.011 |
| OpenAlex | W2900367757 |
| Language | EN |
| Citations received | 2 |
| References cited | 45 |
Business · Commerce · Economics · Electrical engineering · Electricity · Energy (signal processing · Environmental economics · Industrial organization · Loyalty · Customer Service Quality and Loyalty · Engineering · Organizational and Employee Performance · Service and Product Innovation · Marketing
Multivariate data analysis
Measuring Service Quality
Customer Loyalty
Price Perceptions and Consumer Shopping Behavior
"Migrating" to New Service Providers
US consumers’ willingness to pay for green electricity
Relationship Marketing of Services--Growing Interest, Emerging Perspectives
Consumer attitude and purchase intention toward green energy brands
Consumer Perceptions of Price, Quality, and Value
Value seeking, price sensitive, or green? Analyzing preference heterogeneity among residential energy consumers in Denmark
| Citations per year | 0.5 |
|---|---|
| Citation span | 2022 - 2026 (5) |
| Highly cited | No |