Employee Retention in the Service Industry in Malaysia
Bibliographic Data
| ID | 13077181 |
|---|---|
| Authors | Nur Syafiqah Binti Zainal (INTI International University), Walton Wider (0000-0002-0369-4082, INTI International University, corresponding author), Surianti Lajuma (0000-0002-2089-6452, INTI International University), Mohd Wafiy Akmal Bin Ahmad Khadri (0000-0002-8409-6411, INTI International University), Nasehah Mohd Taib (INTI International University), Asong Joseph (University of Malaya) |
| Year | 2022 |
| Volume | 7 |
| Pages | 928951-928951 |
| Publication date | 2022-07-08 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Frontiers in Sociology (JOURNAL) |
| Journal identifiers | ISSN: 2297-7775 • E-ISSN: 2297-7775 |
| Publisher | Frontiers Media (PUBLISHER • CH) |
| DOI | 10.3389/fsoc.2022.928951 |
| PMID | 35880145 |
| OpenAlex | W4284897423 |
| Language | EN |
| Citations received | 7 |
| References cited | 66 |
This study aims to investigate the effects of work-life balance, work environment, and reward and compensation on employee retention in Malaysia. A total of 400 questionnaires were collected online from employees within the service industry in Malaysia. Partial least square structure equation modeling was used to test the model and hypotheses. The results reveal that work-life balance and work environment had a strong positive effect on employee retention, but reward and compensation had a much stronger positive effect on employee retention. This research provides unique theoretical contributions by investigating these factors in the midst of the COVID-19 outbreak as components of the reciprocal process between employee and employer, and their effects on employee retention. This study also provides vital insights to business organizations to consider designing effective employee retention plans for a successful business
Balance (ability · Business · Compensation (psychology · Economics · Employee engagement · Employee retention · Management · Political science · Public relations · Retention Management · Service (business · Structural equation modeling · Tertiary sector of the economy · Work (physics · Work–life balance · COVID-19 Pandemic Impacts · Engineering · Job Satisfaction and Organizational Behavior · Organizational and Employee Performance · Psychology · Social Psychology · Accounting · Marketing
Exploring the Influence of Human Resource Management Strategies on Employee Retention
Factors influencing millennial employees’ turnover intention in multinational corporations in Penang, Malaysia
Talent retention for sustainable high-skilled employment in information and communication industry
Walking the Leadership Tightrope
Team Reflexivity for Employee Engagement and Retention During Market Turbulence
Workforce Stability in Ceramic Sanitary Ware Manufacturing Enterprises From Foshan, China
Employee engagement during Covid-19 in Malaysia
Social Exchange Theory
Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research
An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research
A new criterion for assessing discriminant validity in variance-based structural equation modeling
When to use and how to report the results of PLS-SEM
Statistical power analyses using G*Power 3.1
Strategies for Work-Life Balance for Women in the Academic Profession of Sri Lanka
Influencing Mechanism of Job Satisfaction on Safety Behavior of New Generation of Construction Workers Based on Chinese Context
General, Target, and Accessible Population
The Embedded Paradox of Organizational Turnover and Professional Autonomy
Exchange and power in social life
A Study in the Relationship Between Supportive Work Environment and Employee Retention
Employee Participation and Employee Retention in View of Compensation
| Unique citing works | 7 |
|---|---|
| Citations per year | 1,75 |
| Citation span | 2022 - 2026 (5) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 7 |