HOA power relationship, problem-solving, and communication patterns during a major building renovation construction crisis
Bibliographic Data
| ID | 13101504 |
|---|---|
| Authors | Michael J Marshall (0000-0001-5410-0582, West Liberty University, corresponding author), Shelly Marshall (Day By Day Recovery Resources, Kingman, AZ, USA), Deborah Goonan (Independent American Communities, Lewisburg, PA, USA) |
| Year | 2018 |
| Volume | 45 |
| Issue | 3 |
| Pages | 186-205 |
| Publication date | 2018-09-02 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Housing and Society (JOURNAL) |
| Journal identifiers | ISSN: 2376-0923 • E-ISSN: 0888-2746 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/08882746.2018.1529509 |
| OpenAlex | W2895831279 |
| Language | EN |
| Citations received | 1 |
| References cited | 9 |
For this study, we explored interpersonal relationship patterns and communication themes noting conflict and problem-solving strategies among both peers and those in differential power roles in a condominium owners’ association when faced with a crisis. The crisis consisted of extensive and costly repairs being required on all buildings due to previous inferior construction and poor maintenance, with the county threatening to condemn the buildings. We discovered that the interaction pattern hypothesized in the reciprocal influence model of social power was consistent with what occurred among members in this COA. Association members at large were able to exert an effective counter-force against the association board’s power. After two years of tension between the board members and association members, the situation finally stabilized under new, more experienced, board leadership
Association (psychology · Interpersonal communication · Interpersonal relationship · Political science · Power (physics · Public relations · Reciprocal · Construction Project Management and Performance · Psychology · Public Policy and Administration Research · Public Relations and Crisis Communication · Social Psychology
| Citations per year | 0.25 |
|---|---|
| Citation span | 2022 - 2022 (1) |
| Highly cited | No |