Urban transformation towards a smart city
The ecosystem of tangerang Live
Bibliographic Data
| ID | 13135011 |
|---|---|
| Authors | Forina Lestari (0000-0003-4143-1838, Institute for Urban and Regional Research, corresponding author), Dhea Amelia (Institute for Urban and Regional Research), Anna Karenina (Institute for Urban and Regional Research), Agung Mahesa Himawan Dorodjatoen (National Nuclear Energy Agency of Indonesia) |
| Year | 2026 |
| Volume | 6 |
| Issue | 2 |
| Pages | 115-124 |
| Publication date | 2026-03-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Urban Governance (JOURNAL) |
| Journal identifiers | ISSN: 2664-3286 • E-ISSN: 2667-3800 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.ugj.2026.02.001 |
| OpenAlex | W7134961296 |
| Language | EN |
| References cited | 28 |
The concept of smart cities has evolved beyond technological innovations to include governance, community involvement, and sustainability. While smart cities are recognized for addressing urban challenges like traffic congestion, public service inefficiencies, and environmental issues, the role of supporting ecosystems—comprising governance, technological infrastructure, and community engagement—remains underexplored. Tangerang City, near Jakarta, Indonesia, exemplifies how these ecosystems enable smart city initiatives, particularly through the Tangerang LIVE application. This platform integrates over 100 sub-applications addressing diverse public needs, from infrastructure reporting to health and education access.This study examines the impact of governance, technological resources, and community readiness on smart city implementation in Tangerang. Using a mixed-methods approach—including surveys of government officials and residents, interviews, and secondary data analysis—the research identifies key enablers and challenges. Findings reveal Tangerang’s governance is strongly committed to smart city development, as evidenced by its inclusion in mid-term development plans. The technological framework, featuring Tangerang LIVE Room, public Wi-Fi, and integrated applications, significantly enhances service delivery and urban management. However, inter-agency coordination remains a challenge, hindering collaboration with other local governments. The study underscores the importance of aligning governance, technology, and community readiness to effectively advance smart city initiatives. Tangerang’s experience highlights the critical role of ecosystems in realizing smart city goals, offering valuable insights for other cities pursuing similar projects
Corporate governance · Ecosystem services · Government (linguistics · Inclusion (mineral · Local government · Public policy · Service (business · Smart city · E-Government and Public Services · Innovative Approaches in Technology and Social Development · Smart Cities and Technologies
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Developing a sustainable smart city framework for developing economies
Evaluation of cities’ smartness by means of indicators for small and medium cities and communities
Development of integrated sustainability performance indicators for better management of smart cities
Smart cities and urban data platforms
Understanding the dynamic mechanism of interagency government data sharing
Dynamic capabilities of a smart city
What can Smart City policies in emerging economies actually achieve? Conceptual considerations and empirical insights from India
Smart City implementation and discourses
Implementing smart city strategies in Greece
Smart cities
Functionality between the size and indicators of smart cities
| Highly cited | No |
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