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Hotels, prices and risk premium in exceptional times

The case of Milan hotels during the first Covid-19 outbreak

Bibliographic Data

ID13136457
AuthorsAnastasia Arabadzhyan (0000-0003-3069-4253, University of York), Paolo Figini (0000-0003-3625-6828, University of Bologna, corresponding author), Lorenzo Zirulia (0000-0002-2876-2037, University of Bologna)
Year2021
Volume2
Issue2
Pages100023-100023
Publication date2021-07-10
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAnnals of Tourism Research Empirical Insights (JOURNAL)
Journal identifiersISSN: 2666-9579 • E-ISSN: 2666-9579
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.annale.2021.100023
OpenAlexW3179589044
LanguageEN
Citations received7
References cited34

The COVID-19 outbreak affects hotels by changing demand and supply. We investigate the case of Milan, the outbreak epicentre in Europe, by studying the hotels' reaction before, during, and after the lockdown. We monitor room offers and prices posted on Booking.com in January–September 2020. Findings suggest that: i) the reaction at the beginning of the pandemic was a fall in prices; ii) the number of active hotels dropped with the lockdown, while prices stabilised, a fact that we attribute to fairness considerations; iii) hotels managed uncertainty by increasing the free cancellation options and the risk premium, especially for short-term leads; iv) news and expectations on the pandemic, and the introduction of travel limitations, were essential drivers of managerial decisions

2019-20 coronavirus outbreak · Business · Coronavirus disease 2019 (COVID-19 · Economics · Outbreak · Pandemic · Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2 · Aviation Industry Analysis and Trends · Consumer Market Behavior and Pricing · Diverse Aspects of Tourism Research · Medicine

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Unique citing works7
Citations per year1.75
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 7

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