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Between Silence and Service

An Interpretative Phenomenological Study of the Lived Experiences of Funeral Directors and Cemetery Workers

Bibliographic Data

ID13629066
AuthorsMateus Eduardo Romão (0009-0006-8968-1616, University of Pavia, corresponding author), Kate Woodthorpe (0000-0002-0642-2832, University of Bath), Ilaria Setti (0000-0001-7901-4226, University of Pavia), Serena Barello (0000-0002-8514-2563, University of Pavia)
Year2025
Pages302228251390126-302228251390126
Publication date2025-10-15
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueOMEGA - Journal of Death and Dying (JOURNAL)
Journal identifiersISSN: 0030-2228 • E-ISSN: 1541-3764
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/00302228251390126
PMID41092133
OpenAlexW4415219372
LanguageEN
Citations received2
References cited25

This study explores how Italian funeral home and cemetery workers construct vocational meaning and navigate identity amid constant exposure to death. Using Interpretative Phenomenological Analysis, we conducted semi-structured interviews with 19 participants (12 funeral directors, 7 cemetery workers), exploring emotional labor, motivation, coping, stigma, and ethics. Six themes emerged: (1) emotional labor and detachment, (2) mortality and transformation, (3) stigma and invisibility, (4) vocational ethics and care, (5) unique challenges for cemetery workers, and (6) institutional barriers for funeral directors. Despite low social prestige, participants expressed a strong sense of calling and deep ethical commitment. Their narratives reveal a complex professional identity shaped by emotional depth, moral responsibility, and silent service. This study contributes to the vocational behavior literature by shedding light on meaningful work and identity formation in stigmatized, death-related professions

Construct (python library · Identity (music · Interpretative phenomenological analysis · Lived experience · Meaning (existential · Narrative · Silence · Social constructionism · Emotional Labor in Professions · Employment and Welfare Studies · Job Satisfaction and Organizational Behavior

  • Shaped by Mortality

    Open Access•Mateus Eduardo Romão, Giacomo Belli et al.•OMEGA - Journal of Death and Dying•2026

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    Open Access•Mateus Eduardo Romão, Michela Monaci et al.•Death Studies•2026

  • Interpretative phenomenological analysis.

    Jonathan A Smith, Megumi Fieldsend•Qualitative Research in Psychology•2021

  • Interpretative Phenomenological Analysis

    Virginia Eatough, Jonathan A Smith•The Sage Handbook of Qualitative…•2017

  • The Job Demands‐Resources model

    Open Access•Arnold B Bakker, Evangelia Demerouti•Journal of Managerial Psychology•2007

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    Open Access•Alexander Scholze, Alexandre Hecker et al.•Computers in Human Behavior•2024

  • A missing link? The role of mortuary staff in hospital-based bereavement care services

    Kate Woodthorpe, Carol Komaromy•Bereavement Care•2013

  • Relationship between resilience and professional moral courage among nurses

    Open Access•Reza Abdollahi, Sohrab Iranpour et al.•Journal of Medical Ethics and…•2021

  • Funeral directors’ experiences during the Covid-19 pandemic

    Open Access•Atle Dyregrov, Pål Kristensen et al.•Mental Health Religion & Culture•2024

  • Relational Capital and Post-Traumatic Growth

    Open Access•Ting NIE, Mi Tian et al.•International Journal of…•2021

  • Closing the casket

    Jack Mccarthy•Mortality•2016

  • Conflict in the context of care

    Brian Parsons•Mortality•2003

  • Exploring Funeral Directors’ Experience and Perceived Impact of Providing Funeral Services During Covid-19 Restrictions

    Open Access•Anne Dodd, Anne Wescott Dodd et al.•OMEGA - Journal of Death and Dying•2024

  • Congruence work in stigmatized occupations

    Open Access•Blake E Ashforth, Glen E Kreiner et al.•Journal of Organizational Behavior•2017

  • Grave communications

    Open Access•Daniel T Brown, Helen Frisby et al.•Post-Medieval Archaeology•2024

  • Purposeful Sampling in Qualitative Research Synthesis

    Open Access•Harsh Suri•Qualitative Research Journal•2011

  • Dirty Work and Stigma

    Open Access•Astréia Soares Batista, Analía Soria Batista et al.•Revista de Estudios Sociales•2018

Unique citing works2
Citations per year2
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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